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PART I, LINE 3C:
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THE DISCOUNT AMOUNT IS BASED ON FAMILY INCOME COMPARED TO THE FEDERAL POVERTY LEVEL ("FPL") FOR THE CURRENT YEAR. PATIENTS WITH FAMILY INCOME UNDER 200% FPL WILL BE ELIGIBLE FOR FREE CARE FOR THE DATES OF SERVICES FOR WHICH AN APPLICATION IS COMPLETED. UNINSURED OR UNDER-INSURED PATIENTS WITH FAMILY INCOME BETWEEN 201% AND 350% FPL WILL BE ELIGIBLE FOR CARE AT A SLIDING SCALE DISCOUNT. UNINSURED PATIENTS WHOSE FAMILY INCOME EXCEEDS 350% OF THE FPL WILL RECEIVE THE COMPACT DISCOUNTED RATE. If it is determined that the family income is above 400% of the FPL, the hospitals may still consider the patient eligible for financial assistance and require the following information be provided: individual or family net worth, including assets, both liquid and non-liquid, liabilities and claims against assets; employment status will be considered in the context of whether the likelihood of future earnings will be sufficient to meet the cost of paying for healthcare services within a reasonable period of time; unusual expenses or liabilities; and additional information as required for special circumstances.
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PART I, LINE 7:
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THE AMOUNTS REPORTED IN PART I, LINE 7 FOLLOW THE FORM 990, SCHEDULE H INSTRUCTIONS BY ADDRESSING ALL PATIENT SEGMENTS. THE TOTAL PERCENTAGE OF FINANCIAL ASSISTANCE AND CERTAIN OTHER COMMUNITY BENEFITS AT COST ON LINE 7 WAS CALCULATED (USING A COST TO CHARGE RATIO) FOR FY18 ON A UNIVERSITY-WIDE BASIS AS REQUIRED PER THE FORM 990 INSTRUCTIONS. THE CALCULATION ON A HOSPITAL-ONLY BASIS WOULD RESULT IN A TOTAL PERCENTAGE OF 7.73%, CONSISTENT WITH PEER ORGANIZATIONS. PART II, LINE 8: ECONOMIC DEVELOPMENT: USC Verdugo Hills Hospital actively supported issues impacting community health and safety by partnering with the La Caada Flintridge Chamber of Commerce, Crescenta Valley Chamber of Commerce, the Glendale Chamber of Commerce,Sunland-Tujunga Chamber of Commerce, the Montrose Verdugo City Chamber of Commerce and the Glendale Kiwanis Club. COMMUNITY SUPPORT: USC Verdugo Hills Hospital collaborated with a number of community partners in support of community health organizations and the business community. Efforts included outreach and planning to support community efforts. Examples of organizational partnership meetings included the Glendale Healthy Community Coalition and Glendale Healthy Kids. COALITION BUILDING AND ADVOCACY: Hospital representatives serve on a number of local, regional, and state level organizations and committees that address health improvement and support professional health organizations. USC Verdugo Hills Hospital engaged in advocacy efforts that supported access to health care. WORKFORCE DEVELOPMENT: Keck Medicine of USC continued its efforts to engage students from local Los Angeles schools that typically enroll underserved students. 83 students from the Bravo Medical Magnet High School participated in a job shadowing and mentoring program. Each semester, three classes of students spend 7.5 hours a week working with staff in a variety of roles and departments. Established in 1970, USC's Med-COR Program, which stands for Medical Counseling Organizing and Recruiting, works with high school students of color to help prepare them for careers in the health professions. 18 students were provided structured academic enrichment in the areas of mathematics, science, and English, as well as academic counseling, SAT assistance, and summer internships at local hospitals. The program serves students from four local schools: Francisco Bravo Medical Magnet High School, King-Drew Medical Magnet High School, Orthopedic Hospital Medical Magnet High School, and Van Nuys High School. An internship experience engaged 12th grade Pasadena Unified School District students in a series of lectures about health care. The students heard from hospital staff and toured the hospital. They viewed a surgery and got to see the behind the scenes work of a number of departments, including the laboratory and pharmacy. Keck Medicine and Keck Hospital worked with AltaMed Health Services (a Federally Qualified Health Center) to co-sponsor AmeriCorps interns. The focus is to promote health career development in local schools and job training.
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PART III, LINE 2:
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THE DETERMINATION OF CHARITY CARE GENERALLY SHOULD BE MADE AT THE TIME OF ADMISSION, OR SHORTLY THEREAFTER. HOWEVER, EVENTS AFTER DISCHARGE MAY CHANGE THE ABILITY OF THE PATIENT TO PAY. DESIGNATION AS CHARITY CARE WILL ONLY BE CONSIDERED AFTER ALL PAYMENT SOURCES HAVE BEEN EXHAUSTED. HOSPITAL CHARGES FOR PATIENT ACCOUNTS IDENTIFIED AS CHARITY CARE AT THE TIME OF ADMISSION OR SERVICE ARE NOT RECOGNIZED BY THE FACILITY AS NET REVENUES OR NET RECEIVABLES. IF PATIENT ACCOUNTS ARE IDENTIFIED AS CHARITY CARE SUBSEQUENT TO THE FACILITY RECOGNIZING THE CHARGES AS REVENUE, AN ADJUSTMENT IS REQUIRED TO CLASSIFY APPROPRIATELY THE REVENUE AND ANY BAD DEBT EXPENSE PREVIOUSLY RECORDED. PART III, LINE 4: NET PATIENT SERVICE REVENUE IS REPORTED AT ESTIMATED NET REALIZABLE AMOUNTS FROM PATIENTS, THIRD PARTY PAYORS, GOVERNMENT PROGRAMS AND OTHERS IN THE PERIOD IN WHICH SERVICES ARE PROVIDED. THE MAJORITY OF THE HOSPITALS' SERVICES ARE RENDERED TO PATIENTS WITH COMMERCIAL OR MANAGED CARE INSURANCE, OR UNDER THE FEDERAL MEDICARE AND CALIFORNIA STATE MEDI-CAL PROGRAMS. REIMBURSEMENT FROM THESE VARIOUS PAYORS IS BASED ON A COMBINATION OF PROSPECTIVELY DETERMINED RATES, DISCOUNTS FROM CHARGES AND HISTORICAL COSTS. AMOUNTS RECEIVED UNDER THE MEDICARE PROGRAM ARE SUBJECT TO RETROACTIVE SETTLEMENTS BASED ON REVIEW AND FINAL DETERMINATION BY PROGRAM INTERMEDIARIES OR THEIR AGENTS. PROVISIONS FOR CONTRACTUAL ADJUSTMENTS AND RETROACTIVE SETTLEMENTS RELATED TO THOSE PAYERS ARE ACCRUED ON AN ESTIMATED BASIS IN THE PERIOD THE RELATED SERVICES ARE RENDERED AND ADJUSTED IN FUTURE PERIODS AS ADDITIONAL INFORMATION BECOMES KNOWN OR AS FINAL SETTLEMENTS ARE DETERMINED. HEALTHCARE SERVICES REVENUES ALSO INCLUDE THE REVENUES ASSOCIATED WITH THE PROFESSIONAL SERVICES AGREEMENT WITH THE COUNTY OF LOS ANGELES. THE ALLOWANCES FOR DOUBTFUL ACCOUNTS ARE BASED UPON MANAGEMENT'S ASSESSMENT OF HISTORICAL AND EXPECTED NET COLLECTIONS CONSIDERING HISTORICAL BUSINESS AND ECONOMIC CONDITIONS. PERIODICALLY THROUGHOUT THE YEAR MANAGEMENT ASSESSES THE ADEQUACY OF THE ALLOWANCE FOR DOUBTFUL ACCOUNTS BASED UPON HISTORICAL WRITE-OFF EXPERIENCE. THE RESULTS OF THIS REVIEW ARE THEN USED TO MAKE ANY MODIFICATIONS TO THE ALLOWANCE FOR DOUBTFUL ACCOUNTS.
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PART III, LINE 8:
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THE MEDICARE SHORTFALL OF ($90,845,356) REPORTED IN PART III, LINE 7 SHOULD BE TREATED AS A COMMUNITY BENEFIT BECAUSE THE RATES PAID BY MEDICARE DO NOT ACCURATELY REFLECT THE COST OF CARE PROVIDED BY THE HOSPITALS. ACCORDINGLY, THE HOSPITALS MUST SUBSIDIZE THE COST OF CARE PROVIDED TO MEDICARE BENEFICIARIES WITH OTHER REVENUES. THE COSTING METHODOLOGY USED TO CALCULATE MEDICARE ALLOWABLE COSTS OF CARE REPORTED ON PART III, LINE 6 WAS USING A COST-TO-CHARGE RATIO.
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PART III, LINE 9B:
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AS PART OF THEIR MISSION, THE HOSPITALS PROVIDE SERVICES AND A BROAD ARRAY OF BENEFITS TO THE COMMUNITY. THE HOSPITALS' PATIENT ACCEPTANCE POLICY IS BASED ON THEIR MISSION STATEMENTS AND THEIR COMMUNITY SERVICES RESPONSIBILITIES. ACCORDINGLY, THE HOSPITALS ACCEPT PATIENTS IN IMMEDIATE NEED OF CARE, REGARDLESS OF THEIR ABILITY TO PAY. THE HOSPITALS DO NOT PURSUE COLLECTION OF AMOUNTS DETERMINED TO QUALIFY AS CHARITY CARE BASED ON ESTABLISHED POLICIES OF THE HOSPITALS. THESE POLICIES DEFINE CHARITY SERVICES AS THOSE SERVICES FOR WHICH NO PAYMENT IS DUE FOR ALL OR A PORTION OF THE PATIENT'S BILL. SEE ALSO SCHEDULE H, PART III, LINE 4. PART IV, LINE 1, COLUMN (A) NAME OF ENTITY: BEVERLY HILLS DOCTORS SURGERY CENTER LLC
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PART VI, LINE 2:
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NEEDS ASSESSMENT: In 2016, Keck Hospital of USC conducted a Community Health Needs Assessment (CHNA) as required by state and federal law. California Senate Bill 697 and the Patient Protection and Affordable Care Act and IRS section 501(r)(3) direct tax exempt hospitals to conduct a CHNA and develop an Implementation Strategy every three years. This CHNA was carried out in partnership with USC Norris Cancer Hospital. THE CHNA INCORPORATED COMPONENTS OF PRIMARY DATA COLLECTION AND SECONDARY DATA ANALYSIS THAT FOCUS ON THE HEALTH AND SOCIAL NEEDS OF THE SERVICE AREA. SECONDARY DATA WERE COLLECTED FROM A VARIETY OF SOURCES. FIFTEEN TARGETED INTERVIEWS GATHERED INFORMATION AND OPINIONS FROM PERSONS WHO REPRESENTED THE BROAD INTERESTS OF THE COMMUNITY SERVED BY THE HOSPITAL. INTERVIEWEES INCLUDED INDIVIDUALS WHO ARE LEADERS AND REPRESENTATIVES OF MEDICALLY UNDERSERVED, LOW-INCOME, AND MINORITY POPULATIONS, OR REGIONAL, STATE, OR LOCAL HEALTH OR OTHER DEPARTMENTS OR AGENCIES THAT HAVE "CURRENT DATA OR OTHER INFORMATION RELEVANT TO THE HEALTH NEEDS OF THE COMMUNITY SERVED BY THE HOSPITAL FACILITY." INPUT WAS OBTAINED FROM LOS ANGELES COUNTY DEPARTMENT OF PUBLIC HEALTH OFFICIALS. In 2016, USC Verdugo Hills Hospital conducted a Community Health Needs Assessment (CHNA) as required by state and federal law. California Senate Bill 697 and the Patient Protection and Affordable Care Act and IRS section 501(r)(3) direct tax exempt hospitals to conduct a CHNA and develop an Implementation Strategy every three years. This Community Health Needs Assessment was carried out in partnership with Glendale Adventist Medical Center and Glendale Memorial Hospital and Health Center. The CHNA incorporated components of primary data collection and secondary data analysis that focus on the health and social needs of the service area. Secondary data were collected from a wide range of local, county, and state sources. Two focus groups were convened to obtain information and opinions from 48 persons who represented the broad interests of the community served by the hospital. Participants in the focus group included individuals who are leaders and representatives of medically underserved, low-income, minority, and chronic disease populations, or regional, state, or local health or other departments or agencies that have current data or other information relevant to the health needs of the community served by the hospital facility.
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PART VI, LINE 3:
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PATIENT EDUCATION OF ELIGIBILITY FOR ASSISTANCE: USC HOSPITALS SHALL POST NOTICES INFORMING THE PUBLIC OF THE FINANCIAL ASSISTANCE PROGRAM. THESE NOTICES WILL BE POSTED IN HIGH VOLUME INPATIENT AND OUTPATIENT AREAS OF THE HOSPITALS. NOTICES SHALL ALSO BE POSTED IN THE ADMITTING AND FINANCIAL SERVICES DEPARTMENTS. EACH HOSPITAL SHALL PROVIDE PATIENTS WITH A WRITTEN DOCUMENT THAT CONTAINS INFORMATION ABOUT AVAILABILITY OF THE HOSPITALS' DISCOUNT PAYMENT AND CHARITY CARE POLICIES, INCLUDING INFORMATION ABOUT ELIGIBILITY, AS WELL AS CONTACT INFORMATION FOR A HOSPITAL EMPLOYEE OR OFFICE FROM WHICH THE PERSON MAY OBTAIN FURTHER INFORMATION ABOUT THESE POLICIES. THE NOTICE SHALL ALSO BE PROVIDED TO PATIENTS WHO RECEIVE OUTPATIENT CARE AND WHO MAY BE BILLED FOR THE CARE, BUT WHO WERE NOT ADMITTED. THE NOTICE SHALL BE PROVIDED IN ENGLISH, AND IN LANGUAGES OTHER THAN ENGLISH. THE LANGUAGES TO BE PROVIDED SHALL BE DETERMINED IN A MANNER SIMILAR TO THAT REQUIRED PURSUANT TO SECTION 12693.30 OF THE INSURANCE CODE (THRESHOLD LANGUAGES ARE SPANISH AND THOSE LANGUAGES SPOKEN BY 5% OF PATIENTS). DATA MAILERS SENT TO PATIENTS AS PART OF THE ROUTINE BILLING PROCESS WILL CONTAIN INFORMATION ABOUT THE FINANCIAL ASSISTANCE PROGRAM. WRITTEN CORRESPONDENCE TO THE PATIENT REQUIRED BY THIS ARTICLE SHALL ALSO BE IN THE LANGUAGE SPOKEN BY THE PATIENT, CONSISTENT WITH SECTION 12693.30 OF THE INSURANCE CODE AND APPLICABLE STATE AND FEDERAL LAW. AT USC VERDUGO HILLS HOSPITAL, THE FAIR PRICING POLICY IS DESCRIBED TO PATIENTS AND FAMILIES UPON REGISTRATION. THE POLICY IS POSTED AND FORMS ARE MAILED TO PATIENTS AT TIME OF INITIAL BILLING. THE HOSPITALS ALSO ASSIST PATIENTS WITH UNDERSTANDING AND LINKING THEM TO MEDI-CAL.
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PART VI, LINE 4:
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COMMUNITY INFORMATION: KECK HOSPITAL OF USC KECK HOSPITAL OF USC IS LOCATED EAST OF DOWNTOWN LOS ANGELES ON USC'S HEALTH SCIENCES CAMPUS. THE HOSPITAL DRAWS PRIMARILY ADULT PATIENTS REGIONALLY FROM SOUTHERN CALIFORNIA, WITH A PRIMARY SERVICE AREA OF LOS ANGELES COUNTY, CALIFORNIA. USC NORRIS CANCER HOSPITAL IS ALSO LOCATED EAST OF DOWNTOWN LOS ANGELES ON USC'S HEALTH SCIENCES CAMPUS. THE HOSPITAL TREATS ADULT CANCER PATIENTS. WHILE THE HOSPITAL DRAWS PATIENTS REGIONALLY, STATEWIDE AND INTERNATIONALLY, ITS PRIMARY SERVICE AREA IS LOS ANGELES COUNTY, CALIFORNIA. The population of L.A. County is 9,974,203. Children and youth (ages 0-17) make up 23.6% of the population; 40.2% are 18-44 years of age; 24.7% are 45-64; and 11.5% of the population are older adults, 65 years of age and older. The majority population race/ethnicity in the Los Angeles County is Hispanic or Latino (48.1%). Whites make up 27.2% of the population. Asians comprise 13.8% of the population, and African Americans are 8% of the population. Native Americans, Hawaiians, and other races combined total 2.8% of the population. In LA County, Spanish is spoken in 39.4% of the homes, 43.2% of the residents speak English only, and 10.8% speak an Asian language. Educational attainment is considered a key driver of health status, with low levels of education linked to poverty and poor health. In the county, 76.8% of the adult population, 25 years and older, have obtained a high school diploma or higher education. This is lower than the state rate of 81.5%. The rate of poverty in the county is 18.4%, which is higher than the state overall(16.4%). Poverty increases for the population at or below 200% of FPL as 40.9% of county residents are at 200% of FPL. In Los Angeles County, children suffer with higher rates of poverty than the general population. In the service area, 26% of children, under age 18 years, are living in poverty. Among families where there is a female head of household and children under 18 years old, 38.9% in the county live in poverty. USC VERDUGO HILLS HOSPITAL USC Verdugo Hills Hospital is located at 1812 Verdugo Boulevard, Glendale, California 91208. The hospital serves the communities of Altadena, Eagle Rock, Glendale, Highland Park, La Caada Flintridge, La Crescenta, Montrose, Pasadena, Sunland, Sylmar, Tujunga, and Verdugo City. The population of the service area is 555,265. Children and youth (ages 0-17) make up 20.8% of the population; 36.5% are 18-44 years of age; 27.9% are 45-64; and 14.8% of the population are older adults, 65 years of age and older. The racial/ethnic composition of the area is highly diverse and geographically concentrated. Over half of the population (54%) in the city of Glendale is foreign born, with large concentrations of Armenian and Mexican immigrants. Overall, 61% of households in the service area do not speak English at home: 44% of households in the Glendale ZIP codes reported speaking an Indo-European language at home, while 57% to 63% of households in Highland Park and Sylmar reported speaking Spanish at home. Educational attainment is considered a key driver of health status with low levels of education linked to poverty and poor health. In the service area, 84.5% of the adult population, 25 years and older, have obtained a high school diploma or higher education. This is higher than the state rate of 81.5%. The unemployment rate in the service area was 7.5%. however, in some locations, (Highland Park and areas of Glendale) (ZIP Codes 91204 and 91205), the unemployment rates were up to 9.5%. Overall, a lower percentage of families in the service area live below poverty (11%) than in the county overall(15%), and 8% of families with children live below poverty in the service area.
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PART VI, LINE 5:
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PROMOTION OF COMMUNITY HEALTH GRANTS, CASH CONTRIBUTIONS AND SPONSORSHIPS TO COMMUNITY NONPROFIT ORGANIZATIONS AND CHARITY EVENTS WERE MADE TO: -DORR INSTITUTE FOR ARTHRITIS: OPERATION WALK -PROYECTO PASTORAL -USC NORRIS COMPREHENSIVE CANCER CENTER -ADDITIONAL SUPPORT AND IN-KIND DONATIONS TO COMMUNITY PARTNERS, INCLUDING CHARITY EVENTS AND EVENT SPONSORSHIPS. COMMUNITY HEALTH IMPROVEMENT SERVICES: KECK HOSPITAL OF USC Community Health Education Health education classes and events were made available to the public at no cost. Community health education targeted the community at large, populations with, or at risk of, chronic disease, and populations with health disparities. Examples of community health education activities included: - In partnership with the American Heart & Stroke Association, Keck Hospital sponsored a teaching garden at Hollenbeck Middle School and Lincoln High School for the purpose of teaching students about healthy eating, nutrition and health and general health promotion principles. -Keck Hospital of USC hosted education seminars and workshops on a variety of topics open to the public and provided health education informational materials. - Public health education in the media and community health awareness events to encourage healthy behaviors and prevent chronic and communicable diseases. - The community was served by a number of support groups, open to the public and offered free of charge, which included: -Bariatric Support Group -Caregiver Support Group -Deep Brain Stimulation Support Group -Mindfulness Support Group -Parkinson's Support Group -Pulmonary Hypertension Support Group -Stroke Support Group -Transplant Recipient and Caregiver Support -Ventricular Assist Device (VAD) Support Group - The hospital supported a weekly Farmers Market at Hazard Park in East Los Angeles. Profits from the market provided funding for fresh fruits and vegetables for the local community. Additionally, a weekly Farmer's Market was held on the campus of the Keck School of Medicine located in Boyle Heights, providing fresh fruits and vegetables to local families. - The 21st Proyecto Pastoral Women's Health Conference was held at the Dolores Mission in Boyle Heights. Keck Medicine of USC was a sponsor of this year's event. Over 400 women attended workshops and lectures that focused on health, wellness, and personal empowerment. Blood pressure screenings were provided to 200 attendees. - Sidewalk education events at LAC+USC and Union Station provided disease prevention education to 300 participants. - The 23rd Parkinson's Update educational symposium reached 350 persons with Parkinson's disease, their families and caregivers with disease-specific international. -The annual Carnival of Love on Skid Row provided services for 250 homeless Los Angeles residents. Keck Medicine of USC participated and distributed hygiene kits, sunscreen, health education materials, and blood pressure screening for 66 persons. -The hospital held a Stroke Seminar at the Downtown Women's Center serving women experiencing homelessness and formerly homeless women. 100 women learned about stroke risk factors and symptoms and received educational materials. Community Based Clinical Services - The Roxanna Todd Hodges Stroke Clinic offered screening events in the community that provided blood pressure screening for 82 persons. In addition to the screenings, health education was provided on stroke prevention. Community Based Clinical Services -The Roxana Todd Hodges Stroke Clinic offered screening events in the community that provided blood pressure screening for 82 persons. In addition to the screenings, health education was provided on stroke prevention. -Keck Medicine of USC supported the Health Pavilion at the 2018 Los Angeles Times Festival of Books, attracting tens of thousands of guests for a weekend of screenings and health-related activities. -LA Marathon - the hospitals and doctors of USC provided medical support and supplies for the runners in the LA Marathon. Health Care Support Services - Taxi vouchers were made available to patients and families for whom accessing transportation is a barrier to obtaining care. - Keck Medicine of USC provided access to an electronic health library available to the public on its website. The site provided information on health conditions, wellness, and prevention. Telemedicine -Keck Hospital of USC provided tele-stroke consultations to several California emergency departments. This enabled patients to access critical specialty services, regardless of their ability to pay. USC NORRIS CANCER HOSPITAL Community Health Education Health education classes and events were made available to the public at no cost. Community health education targeted the community at large, populations with, or at risk of, chronic disease, and populations with health disparities. Examples of community health education activities included: - USC Norris Cancer Hospital hosted education seminars and workshops on a variety of topics open to the public and provided health education informational materials. - Public health education in the media and community health awareness events to encourage healthy behaviors and prevent cancer. - The community was served by a number of support groups, open to the public and offered free of charge, which included: -Adolescent and Young Adult Cancer Support Group for Parents and Caregivers. -Bladder Cancer Support Group -Caregiver Support Group -Lung Cancer Support Group -Mindfulness Support Group -PROSTATE CANCER SUPPORT GROUP - Look Good Feel Better is an American Cancer Society-affiliated program open to all women with cancer who are undergoing chemotherapy, radiation, or other forms of treatment. - The hospital supported a weekly Farmers Market at Hazard Park in East Los Angeles. Profits from the market provided for fresh fruits and vegetables for local community. Additionally, a weekly Farmer's Market was held on the campus of the Keck School of Medicine located in Boyle Heights, providing fresh fruits and vegetables to local families. - The 21st Proyecto Pastoral Women's Health Conference was held at the Dolores Mission in Boyle Heights. Keck Medicine of USC was a sponsor of this year's event. Over 400 women attended workshops and lectures that focused on health, wellness, and personal empowerment. Blood pressure screenings were provided to 200 attendees. - Sidewalk education events at LAC+USC and Union Station provided disease prevention education to 300 participants. - The annual Carnival of Love on Skid Row provided services for 250 homeless Los Angeles residents. Keck Medicine of USC participated and distributed hygiene kits, sunscreen, health education materials, and blood pressure screening for 66 persons. - Over 160 persons with cancer engaged in yoga classes to increase relaxation and flexibility. - Cancer survivors shared their personal stories through their written work as pert of our Survivors author Series. Artist and author, Stewart Liff, spoke about his career as an award-winning visual management expert. As a Stage III COLORECTAL CANCER SURVIVOR, STEWART SHARED HIS COMPELLING PERSONAL STORY AND UNIQUE INSIGHTS INTO HOW WE CAN BEST ADAPT, PRESEVERE, AND MOVE FORWARD AFTER CANCER AND OTHER LIFE CHALLENGES BY FOSTERING CONNECTEDNESS AND BUILDING A PERSONAL TEAM OF CHAMPIONS. -We provided cancer survivors with opportunities to express their cancer journey through art. We welcome Jean Richardson, artist and cancer survivor. She shared her life journey and how art plays an important role in the survivorship. The survivor art series occurred three times in the year. Community Based Clinical Services - The Roxanna Todd Hodges Stroke Clinic offered screening events in the community that provided blood pressure screening for 82 persons. In addition to the screenings, health education information on stroke prevention was provided. -Keck Medicine of USC supported the Health Pavilion at the 2018 Los Angeles Times Festival of Books, attracting tens of thousands of guests for a weekend of screenings and health-related activities. - LA Marathon - the hospitals and doctors of USC provided medical support and supplies for the runners in the LA Marathon. Health Care Support Services - Taxi vouchers were made available to patients and families for whom accessing transportation is a barrier to obtaining care. - Keck Medicine of USC provided access to an electronic health library available to the public on its website. The site provided information on health conditions, wellness, and prevention. - CancerHelp is a computer-based cancer education program from the National Cancer Institute. This program is available to patients, staff and the public.
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- The Patient Education and Community Outreach Center (PEOC)
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and Jennifer Diamond Cancer Resource Library is a state-of-the-art facility with print and electronic cancer education and resource materials devoted to patients, their families and community members seeking information on cancer. The center also provided outreach activities and conducted informational programs. USC VERDUGO HILLS HOSPITAL Community Health Education Health Education Seminars The hospital made health education sessions available to the public. Sessions addressed disease prevention and health and wellness, cancer prevention and treatment, art therapy, suicide prevention, heart health, weight loss, nutrition and wellbeing, men's health and women's health, meningitis, mental health, bone and joint health, brain health, stroke awareness and healthy aging. In FY18, health education seminars reached over 2,440 persons. Community CPR Classes available to the community included: hands-only CPR, infant CPR, CPR renewal and CPR instructor training; 520 persons were reached. BEGINNINGS Early Pregnancy Class As part of the hospital's Family Education Program, classes addressed pregnancy-related health topics including nutrition, common discomforts of pregnancy, relaxation techniques, and baby's development in the womb. CLASSES WERE OFFERED MONTHLY AND WERE OPEN TO THE PUBLIC; 24 persons participated. A decision to deliver at the hospital was not required to participate. NEW MOTHERS FORUM SUPPORT GROUP Weekly discussion groups were open to the public and helped new mothers ease through the adjustments of motherhood. The support group was facilitated by a family education program instructor; 266 individual encounters were provided. Breastfeeding Support Group and Workshops Support groups and workshops offered breast-feeding advice and support to new mothers. The support groups were facilitated by a lactation specialist. Open and free to the public, babies in arms were welcomed. A total of 617 encounters were provided. Community Support Groups Health and wellness support groups encompassing a variety of health and quality of life issues met regularly at the hospital. Health Fairs and Health Awareness Events The hospital participated in community events, provided first aid, and hosted educational booths, providing the public with information on risk prevention and disease management. USC Verdugo Hills Hospital hosted its annual Health and Wellbeing Fair and participated in the St. Dominic Church Health Ministry Health Fair, Glendale Educational Foundation Kids Fitness Challenge, JPL Safety Fair, Montrose Chamber of Commerce Oktoberfest, Golden Futures Senior Expo, La Canada Elementary Nutrition Week, Crescenta Valley Hometown Country Fair, and YMCA Fiesta Days Run. At these events, the hospital provided health education, resource information and referrals to health and community services. In addition, they provided stroke screenings for 60 persons, blood pressure screening for 240 persons, cholesterol and glucose screenings for 180 persons and vision screenings for 180 persons. Balance and speech screenings were also provided for 70 persons. Community Based Clinical Services La Caada Unified School District TB Tests USC Verdugo Hills Hospital administered free TB screenings to La Caada Unified School District (LCUSD) parent volunteers. This community program provided TB tests to 328 persons. Influenza Immunization Clinic USC Verdugo Hills Hospital offered free flu vaccines in the community; 200 vaccines were administered. Mammogram Screenings USC Verdugo Hills Hospital provided 24 low-cost mammogram screenings for women in La Caada Flintridge, Glendale, and Montrose. Health Care Support Services Transportation Services Transportation is a documented barrier to accessing health care services. The hospital paid for taxi vouchers, ambulance services, and van transportation for low-income patients and families who could not afford transportation to obtain needed health care services. PART VI, LINE 6 AFFILIATED HEALTH CARE SYSTEM: THE ORGANIZATION SPONSORS NUMEROUS OUTREACH PROGRAMS THROUGHOUT THE LOCAL COMMUNITY, INCLUDING HEALTH FAIRS, FREE HEALTH SCREENINGS AND FLU SHOTS, EDUCATIONAL BOOTHS, AND SPEAKER SERIES THAT ARE FREE AND OPEN TO THE PUBLIC. IN ADDITION, THE PHYSICIAN FACULTY OF THE KECK SCHOOL OF MEDICINE PROVIDE HEALTH CARE SERVICES TO INDIGENT PATIENTS OF THE COUNTY OF LOS ANGELES THROUGH A CONTRACTUAL RELATIONSHIP WITH THE COUNTY. THESE PATIENTS ARE OFFERED ACCESS TO A WIDE VARIETY OF TREATMENTS THROUGH CLINICAL TRIALS THAT THEY NORMALLY WOULD NOT HAVE ACCESS TO ABSENT THE RELATIONSHIP BETWEEN THE COUNTY AND USC.
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PART VI, LINE 7:
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STATE FILING OF COMMUNITY BENEFIT REPORT: A COMMUNITY BENEFIT REPORT FOR EACH HOSPITAL IS FILED IN CALIFORNIA.
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