| FORM 990, PART III, LINE 4A - EXEMPT PURPOSE AND ACHIEVEMENTS |
CORPORATE STRUCTURE, PURPOSE, GOVERNANCE HEALTHPARTNERS, INC. (HPI) IS A MINNESOTA NON-PROFIT CORPORATION AND LICENSED HEALTH MAINTENANCE ORGANIZATION (HMO) RECOGNIZED AS EXEMPT FROM FEDERAL INCOME TAX UNDER INTERNAL REVENUE CODE (IRC) SECTION 501(C)(4) AND IS THE PARENT ENTITY OF THE FAMILY OF HEALTHPARTNERS ORGANIZATIONS REFERRED TO COLLECTIVELY AS "HEALTHPARTNERS". FOUNDED IN 1957, HEALTHPARTNERS IS AN INTEGRATED SYSTEM OF HEALTH CARE DELIVERY AND HEALTH CARE FINANCING ORGANIZATIONS, AND IS ONE OF THE LARGEST CONSUMER-GOVERNED ORGANIZATIONS IN THE COUNTRY. HEALTHPARTNERS' MISSION IS TO IMPROVE HEALTH AND WELL-BEING IN PARTNERSHIP WITH OUR MEMBERS, PATIENTS AND COMMUNITY. HEALTHPARTNERS SEEKS TO TRANSFORM HEALTH CARE THROUGH A RELENTLESS FOCUS ON THE TRIPLE AIM - PROVIDING EXCEPTIONAL EXPERIENCE FOR THE INDIVIDUAL, IMPROVING THE HEALTH OF THE POPULATION, AND MAINTAINING AFFORDABILITY. HEALTHPARTNERS INCLUDES AN ARRAY OF TAX-EXEMPT AND TAXABLE ORGANIZATIONS WITH HEALTH CARE ACTIVITIES PRIMARILY OPERATING IN MINNESOTA, WESTERN WISCONSIN AND EXPANDING TO SEVERAL OTHER MIDWESTERN STATES. HEALTHPARTNERS PROVIDES A FULL RANGE OF HEALTH CARE DELIVERY AND HEALTH PLAN SERVICES INCLUDING INSURANCE, PATIENT CARE, ADMINISTRATION AND HEALTH AND WELL-BEING PROGRAMS. HEALTHPARTNERS HEALTH PLANS SERVE MORE THAN 1.8 MILLION MEDICAL AND DENTAL MEMBERS NATIONWIDE. HEALTHPARTNERS MEDICAL CARE SYSTEM INCLUDES MORE THAN 1,800 PHYSICIANS AND DENTISTS, SIX OWNED HOSPITALS WITH OVER 1,000 ACUTE CARE BEDS, OVER 100 OWNED AND LEASED PRIMARY AND SPECIALTY CARE MEDICAL FACILITIES AND 25 DENTAL FACILITIES WITH PRACTICES IN MINNESOTA AND WESTERN WISCONSIN. HEALTHPARTNERS ALSO CONTRACTS WITH OTHER PRIMARY AND SPECIALTY MEDICAL FACILITIES AND DENTAL FACILITIES, PHYSICIAN GROUPS, HOSPITALS AND RELATED HEALTHCARE PROVIDERS LOCATED PRIMARILY IN MINNESOTA, WESTERN WISCONSIN AND EXPANDING TO OTHER MIDWESTERN STATES. HEALTHPARTNERS ALSO PROVIDES MEDICAL EDUCATION AND TRAINING TO MEDICAL PROFESSIONALS AND CONDUCTS RESEARCH AND FUND RAISING ACTIVITIES THAT SUPPORT THE HEALTH CARE DELIVERY SYSTEM. A COMPLETE LISTING OF ALL ORGANIZATIONS WITHIN THE HEALTHPARTNERS FAMILY, AND THE RELATIONSHIP BETWEEN THEM, CAN BE FOUND ON SCHEDULE R WITHIN THIS 990 RETURN. DETAILED INFORMATION ABOUT THE COMMUNITY BENEFIT ACTIVITIES AND ACCOMPLISHMENTS OF EACH TAX-EXEMPT ORGANIZATION CAN BE FOUND IN THE INDIVIDUAL FORM 990 RETURN FOR THAT ORGANIZATION. HEALTHPARTNERS IS DRIVING CHANGE THAT HELPS OUR MEMBERS AND PATIENTS LIVE HEALTHIER LIVES. HEALTHPARTNERS COLLABORATES WITH OTHER PLANS, CARE PROVIDERS AND OTHER COMMUNITY AND BUSINESS ORGANIZATIONS IN THE REGION AND THROUGHOUT THE NATION TO INCREASE ACCESS, CREATE AND SHARE QUALITY MEASURES AND INITIATIVES, PARTICIPATE IN DEVELOPMENT OF PUBLIC POLICY, AND COLLABORATE IN IMPROVEMENTS THAT SUPPORT THE TRIPLE AIM. AMONG HEALTHPARTNERS' SIGNATURE INITIATIVES CONTINUING IN 2017 ARE TOTAL COST OF CARE MEASUREMENTS (DEVELOPMENT OF A NATIONALLY RECOGNIZED METRIC, ENDORSED BY THE NATIONAL QUALITY FORUM, ENABLING MEASUREMENT AND INCENTIVES BASED ON COORDINATION AND EVIDENCE-BASED PRACTICES), MENTAL HEALTH (REDUCING STIGMA, AND ASSURING ACCESS TO HIGH QUALITY CARE IN THE MOST APPROPRIATE SETTINGS), CHILDREN'S HEALTH (IMPROVING CHILD HEALTH BY PROMOTING EARLY BRAIN DEVELOPMENT, PROVIDING FAMILY CENTERED CARE, AND STRENGTHENING COMMUNITIES), AND SUSTAINABILITY (ENERGY EFFICIENCY, WASTE REDUCTION, AND RESOURCE MANAGEMENT). MEMBERSHIP: HPI MEMBERS RECEIVE A FULL RANGE OF PREPAID HEALTH CARE SERVICES, INCLUDING PROFESSIONAL CARE IN HOSPITALS AND PHYSICIAN OFFICES, IMAGING AND LABORATORY SERVICES, VARIOUS THERAPIES, PREVENTIVE SERVICES, HEALTH EDUCATION, AND CERTAIN PRESCRIPTION DRUGS. HPI PROVIDES THESE SERVICES TO ITS MEMBERS THROUGH A BROAD NETWORK OF PHYSICIANS AND HOSPITALS. THIS NETWORK INCLUDES CLINICS STAFFED BY GROUP HEALTH PLAN, INC. (GHI) AND PARK NICOLLET CLINIC (PNC) EMPLOYED PHYSICIANS AND SIX HEALTHPARTNERS HOSPITALS: REGIONS HOSPITAL, A LEVEL I ADULT AND PEDIATRIC CENTER IN ST. PAUL, MINNESOTA; WESTFIELDS HOSPITAL, A CRITICAL ACCESS HOSPITAL IN NEW RICHMOND, WISCONSIN; HUDSON HOSPITAL, A CRITICAL ACCESS HOSPITAL IN HUDSON, WISCONSIN; AMERY REGIONAL MEDICAL CENTER, A CRITICAL ACCESS HOSPITAL IN AMERY, WISCONSIN; LAKEVIEW MEMORIAL HOSPITAL ASSOCIATION, A COMMUNITY HOSPITAL IN STILLWATER, MINNESOTA; AND PARK NICOLLET METHODIST HOSPITAL, A LEADER IN CANCER, CARDIOVASCULAR AND MATERNITY CARE IN ST. LOUIS PARK, MINNESOTA. IN ADDITION, HEALTHPARTNERS MEMBERS RECEIVE HEALTH CARE SERVICES THROUGH HEALTHPARTNERS' EXTENSIVE NETWORK OF OWNED AND CONTRACTED MEDICAL AND DENTAL PROVIDERS, INCLUDING OVER 93 MULTI-SPECIALTY CLINICS OWNED AND OPERATED BY GHI, KNOWN AS HEALTH PARTNERS MEDICAL GROUP (HPMG), PNC CLINICS, STILLWATER MEDICAL GROUP CLINICS, AND PHYSICIANS NECK AND BACK CLINICS. HPI, GHI AND HEALTHPARTNERS INSURANCE COMPANY (HPIC) PROVIDE COMMERCIAL GROUP, COMMERCIAL INDIVIDUAL, MEDICARE, AND MEDICAID MANAGED CARE PRODUCTS TO THEIR MEMBERS. IN 2017, THESE ORGANIZATIONS PROVIDED COMPREHENSIVE, PREPAID HEALTH CARE SERVICES TO 1,111,627 FULLY INSURED MEMBERS, ENCOMPASSING BOTH MEDICAL AND DENTAL PRODUCTS. THESE MEMBERS FIT WITHIN THE FOLLOWING CATEGORIES: 329,105 FULLY INSURED COMMERCIAL GROUP MEDICAL MEMBERS; 59,020 FULLY INSURED INDIVIDUAL MEMBERS; 59,652 MEDICARE (INCLUDES COST, SUPPLEMENT/SELECT, AND MEDICARE ADVANTAGE PLAN, BOTH GROUP AND INDIVIDUAL) MEMBERS; 165,460 PREPAID STATE HEALTH CARE PROGRAM MEMBERS, INCLUDING HMO PRODUCTS FOR MEDICARE/MEDICAID DUAL ELIGIBLE, LOW-INCOME PREGNANT WOMEN, FAMILIES WITH CHILDREN, AND LOW-INCOME ADULTS; AND 498,390 DENTAL MEMBERS. IN ADDITION, HEALTHPARTNERS ALSO PROVIDES ADMINISTRATIVE SERVICES, THROUGH HEALTHPARTNERS ADMINISTRATORS, INC. (HPAI), TO 473,071 SELF-INSURED COMMERCIAL MEMBERS. |
| FORM 990, PART III, LINE 4A |
BENEFIT TO THE COMMUNITY: COMMUNITY HEALTH SERVICES: SMOKE-FREE HOUSING POLICY: HPD TEAMED UP WITH THE DAKOTA COUNTY HEALTH DEPT. ON TOBACCO POLICY UNDER THE STATEWIDE HEALTH IMPROVEMENT PARTNERSHIP. HEALTHPARTNERS PROVIDED A CTTS (CERTIFIED TOBACCO TREATMENT SPECIALIST), TO ASSIST AT PUBLIC HOUSING BUILDINGS WHICH ARE CONVERTING TO BE SMOKE-FREE IN COMPLIANCE WITH NEW PUBLIC HOUSING POLICY. THE SMOKE-FREE HOUSING POLICY MANDATED BY HUD PROHIBITS THE USE OF TOBACCO PRODUCTS INSIDE PUBLIC HOUSING UNITS, AND WITHIN 25 FEET OF THE BUILDING. THIS POLICY CHANGE IS DESIGNED TO IMPROVE AIR QUALITY FOR ALL RESIDENTS AND LOWER THE RISK OF FIRE. OUR COACH HELPED FACILITATE GENERAL INFORMATION SESSIONS ABOUT THE POLICY CHANGE, AND PROVIDED RESIDENTS WITH EDUCATION AND RESOURCES TO HELP THEM QUIT TOBACCO. THESE INCLUDED EDUCATIONAL MATERIAL AND REFERRALS TO QUIT PLAN, THE STATE QUIT LINE. AFTER LEARNING THAT RESIDENTS PREFERRED TO WORK ON TOBACCO CESSATION WITH A COACH ONSITE RATHER THAN OVER THE PHONE, HEALTHPARTNERS PROVIDED 20 HOURS OF GROUP COACHING TO RESIDENTS, WHICH WILL CONTINUE IN 2018. TOBACCO 21: HEALTHPARTNERS IS SUPPORTING COMMUNITY EFFORTS TO PASS TOBACCO 21 POLICIES SO THAT THE AGE TO PURCHASE TOBACCO IS INCREASED TO AGE 21. OUR STAFFS DONATED 10 HOURS TO SHAPE THE STRATEGY WITH STAKEHOLDER GROUPS, MEET AND EDUCATE CITIZENS, AND PARTICIPATE IN PUBLIC HEARING DISCUSSIONS. THE POLICY WAS ADOPTED. PRESENTATION AT THE GOOD MORNING MINNEAPOLIS WORKPLACE WELLNESS: HOSTED BY THE CHAMBER IN PARTNERSHIP WITH THE MINNEAPOLIS DOWNTOWN COUNCIL AND MET MINNEAPOLIS. A HEALTHPARTNERS WELL-BEING CLIENT MANAGER PRESENTED ALONGSIDE A HOST OF OTHER HEALTH PROFESSIONALS ON WORKPLACE WELL-BEING INITIATIVES AND EASY TO IMPLEMENT FIRST STEPS FOR GETTING IDEAS OFF THE GROUND. DEVYNE INVESTED FIVE HOURS IN PREPARING AND PRESENTING AT THIS EVENT. CLINIC HEALTH CLUB: HEALTH PROMOTION DEPARTMENT (HPD) HAS INCORPORATED CLINIC HEALTH CLUB INITIATIVES AT THREE CLINIC LOCATIONS THAT OFFER 50+ FREE HEALTH AND WELL-BEING PROGRAMS AND EVENTS FOR PATIENT/COMMUNITY MEMBERS. HP COVERS THE COST OF THE 0.8 FTE AND OTHER RESOURCES REQUIRED TO DELIVER SERVICES. MENTAL HEALTH COMMUNITY AWARENESS CAMPAIGN: IN PARTNERSHIP WITH 48 OTHER EMPLOYER GROUPS. SEVERAL EVENTS AND COMMUNICATIONS ARE TAKING PLACE THROUGHOUT THE COMMUNITY. HEALTHPARTNERS EMPLOYEES SPENT 25 HOURS IN 2017 TO LEVERAGE MAKE IT OK. TOBACCO CESSATION CHALLENGE: IN PARTNERSHIP WITH ST. LOUIS COUNTY, CITY OF DULUTH AND FOUR OTHER COMMUNITY EMPLOYERS. HEALTHPARTNERS EMPLOYEES SPENT 25 HOURS TO LEAD TRAININGS ON COMMUNICATIONS, EVENTS AND EMPLOYER COMMITMENT. TOBACCO PRESENTATION: HEALTHPARTNERS PRESENTED AT THE TOBACCO HEALTH SYSTEMS CHANGE WORKSHOP ON 2/21/17. THIS WAS A ONE HOUR PRESENTATION/DISCUSSION AND EXERCISES ABOUT INCORPORATING MOTIVATIONAL INTERVIEWING INTO THE CLINIC VISIT PROCESS. ASKING ABOUT TOBACCO USE CAN HELP IMPROVE PATIENT ENGAGEMENT WITH TOBACCO CESSATION RESOURCES. THE TEAM SPENT OVER 15 HOURS DEVELOPING AND REFINING MOTIVATIONAL INTERVIEWING SCRIPTING CALLED "HOW TO TALK ABOUT SMOKING WITHOUT STARTING A FIRE." COMMUNITY HEALTH CONFERENCE PRESENTATION: HEALTHPARTNERS USED "HOW TO TALK ABOUT SMOKING WITHOUT STARTING A FIRE" TO DELIVER A ONE HOUR PRESENTATION AND OUTCOMES UPDATE ON THE SCRIPTING USE AT THE MANY FACES OF COMMUNITY HEALTH CONFERENCE IN 2017. THE WORKSHOP EDUCATED CLINICIANS ON HOW TO UTILIZE MOTIVATIONAL INTERVIEWING WHEN ASKING ABOUT TOBACCO USE SO THAT A PATIENT IS LESS LIKELY TO BE DEFENSIVE AND MORE LIKELY TO USE TOBACCO CESSATION RESOURCES. FINANCIAL CONTRIBUTIONS: PEDOMETER DONATION: THE HEALTH PROMOTION DEPARTMENT DONATED 100 PEDOMETERS, VALUED AT $16.50 EACH TO CHEROKEE HEIGHTS 2ND GRADE STUDENTS. TOTAL VALUE OF DONATION IS $1,650.00. PROVISION OF MANAGED CARE TO STATE PUBLIC PROGRAMS BENEFICIARIES: HPI CONTRACTS WITH THE STATE OF MINNESOTA TO PROVIDE MANAGED CARE SERVICES FOR THE FOLLOWING PROGRAMS: PRE-PAID MEDICAL ASSISTANCE PLAN (PMAP), A STATE- AND FEDERALLY-FUNDED PLAN FOR LOW-INCOME FAMILIES WITH CHILDREN (141,776 MEMBERS); MINNESOTACARE, A STATE- AND FEDERALLY-FUNDED PLAN FOR RESIDENTS WHO DO NOT HAVE ACCESS TO AFFORDABLE HEALTH CARE COVERAGE (22,759 MEMBERS); MINNESOTA SENIOR CARE PLUS (MSC+), A STATE- AND FEDERALLY-FUNDED PLAN FOR INDIVIDUALS OVER AGE 65 (2,161 MEMBERS); MINNESOTA SENIOR HEALTH OPTIONS (MSHO), A STATE- AND FEDERALLY-FUNDED PLAN THAT PROVIDES COORDINATED MEDICAL AND DRUG BENEFITS FOR INDIVIDUALS OVER AGE 65 (3,041 MEMBERS); AND SPECIAL NEEDS BASIC CARE (SNBC), A STATE- AND FEDERALLY-FUNDED PLAN FOR INDIVIDUALS WITH DISABILITIES WHO ARE 18-64 YEARS OLD (4,600 MEMBERS). HPI SUPPORTS STATE PUBLIC PROGRAM MEMBERS BY PROVIDING INFORMATION ABOUT PLAN RESOURCES AND BENEFITS TO COUNTY EMPLOYEES, NURSING HOMES, HEALTH AND HOUSING ADVOCATES, FINANCIAL WORKERS AND COMMUNITY ORGANIZATIONS THROUGH A VARIETY OF COMMUNITY EVENTS AND PROGRAMS INCLUDING: DEPARTMENT OF HUMAN SERVICES AGE AND DISABILITIES ODYSSEY MINNESOTA ASSOCIATION OF COUNTIES ANNUAL CONFERENCE MINNESOTA FINANCIAL WORKER AND CASE AIDE ASSOCIATION MINNESOTA PUBLIC HEALTH ASSOCIATION MINNESOTA SOCIAL SERVICES ASSOCIATION HMONG MENTAL HEALTH PROFESSIONAL CONFERENCE VARIOUS COUNTY AND COMMUNITY HEALTH FAIRS HPI PROMOTES PREVENTIVE SERVICES FOR STATE PUBLIC PROGRAM PLAN MEMBERS THROUGH INCENTIVE PROGRAMS. HPI INVESTED A TOTAL OF $418,242 FOR THESE INCENTIVE PROGRAMS IN 2017. THE WELL BABY INCENTIVE PROGRAM. THE WELL BABY INCENTIVE PROGRAM WAS ESTABLISHED AS AN OUTREACH PROGRAM AIMED AT CHILDREN ENROLLED IN PMAP OR MNCARE TO ENCOURAGE CAREGIVERS TO BRING INFANTS AGES 0 TO 15 MONTHS IN FOR ALL SIX WELL CHILD EXAMS. KEEPING UP TO DATE ON THESE VISITS NOT ONLY KEEPS THE CHILD UP TO DATE ON IMMUNIZATIONS, BUT SUPPORTS ONGOING PREVENTIVE CARE THROUGHOUT THE CHILD'S LIFE. PARENTS OF MEMBERS BORN BEFORE APRIL 1, 2017, RECEIVE A $10 GIFT CARD FOR EACH COMPLETE WELL CHILD VISIT WITHIN THE FIRST 15 MONTHS OF LIFE. PARENTS OF MEMBERS BORN APRIL 1, 2017 OR AFTER RECEIVE A $25 GIFT CARD AFTER THE FIRST THREE VISITS, AND A $50 GIFT CARD UPON THE COMPLETION OF ALL SIX. HPI DISTRIBUTED 13,326 GIFT CARDS AND INVESTED $164,930 ON THIS PROGRAM IN 2017. THE PRE-TEEN IMMUNIZATIONS INCENTIVE PROGRAM. THE PRE-TEEN IMMUNIZATION PROGRAM ENCOURAGES PMAP AND MNCARE YOUTH TO GET THEIR HPV, MENINGOCOCCAL AND TDAP IMMUNIZATIONS. |
| FORM 990, PART III, LINE 4A |
ONCE HEALTHPARTNERS RECEIVES THE CLAIM FOR THESE VACCINES, MEMBERS RECEIVE A $25 GIFT CARD IN THE MAIL. HPI DISTRIBUTED 1,456 GIFT CARDS AND INVESTED $36,400 IN THIS PROGRAM IN 2017. POSTPARTUM INCENTIVE. PMAP AND MNCARE MEMBERS WHO RECEIVE A POSTPARTUM EXAM THREE TO EIGHT WEEKS AFTER THE BIRTH OF THEIR CHILD RECEIVE A $25 GIFT CARD. HPI DISTRIBUTED 223 GIFT CARDS AND INVESTED $5,575 IN THIS PROGRAM IN 2017. MSHO INCENTIVES. TO ENCOURAGE PREVENTATIVE SCREENING IN OUR SENIOR POPULATION, MSHO MEMBERS WHO RECEIVE A COLORECTAL, MAMMOGRAPHY, OR OSTEOPOROSIS SCREENING RECEIVE A $15 GIFT CARD. HPI DISTRIBUTED 1,018 GIFT CARDS AND INVESTED $14,252 IN THIS PROGRAM IN 2017. SNBC INCENTIVES. TO ENCOURAGE AN ANNUAL PRIMARY CARE VISIT, SNBC MEMBERS WHO COMPLETE THEIR ANNUAL PRIMARY VISIT RECEIVE A $25 GIFT CARD. MEMBERS ALSO RECEIVE A $25 GIFT CARD FOR DOING A CERVICAL CANCER SCREENING. HPI DISTRIBUTED 491 GIFT CARDS AND INVESTED $12,275 IN THESE TWO PROGRAMS IN 2017. CAR SEAT PROGRAM. PMAP AND MNCARE MEMBERS AGES EIGHT AND YOUNGER OR WOMEN WHO ARE AT LEAST SIX MONTHS PREGNANT ARE ELIGIBLE TO RECEIVE A CAR SEAT WITH THE COMPLETION OF A CAR SEAT SAFETY AND EDUCATION COURSE. HPI DISTRIBUTED CAR SEATS AND INVESTED 184,810 IN 2017. COMMUNITY PARTNERSHIPS FOR HEALTH OUR COMMUNITY PARTNERSHIP WORK FOCUSED ON CHILDREN'S HEALTH INITIATIVES, PROMOTING HEALTHY LIFESTYLES, AND MENTAL HEALTH. THROUGHOUT THOSE PROGRAMS AND OTHER HEALTH PLAN AND CLINIC INITIATIVES, WE ALSO WORK TO ADDRESS THE SOCIOECONOMIC DETERMINANTS OF HEALTH THROUGH WORK IN OUR CLINICS, HOSPITALS, AND IN THE COMMUNITY. THE EAST METRO ROUNDTABLE, A GROUP OF PUBLIC AND PRIVATE LEADERS, WORKED THIS YEAR TO CREATE ADDITIONAL RESPITE CAPACITY FOR PATIENTS LEAVING THE HOSPITAL, AND CREATED A PROGRAM TO OFFER VERY SPECIALIZED CARE MANAGEMENT AND SUPPORT FOR THE HIGHEST USERS OF SHELTER BEDS IN THE EAST METRO. A NEW PARTNERSHIP WITH THE SCIENCE MUSEUM LAUNCHED IN 2016, CREATING A WONDERFUL SPORTSOLOGY EXHIBIT THAT FEATURES THE SCIENCE OF SPORTS ALONG WITH OUR EXPERTISE IN HEALTH. CLINICIANS FROM ACROSS OUR ORGANIZATION ARE FEATURED AT THE EXHIBIT WITH FUN AND INTERESTING MESSAGES ON TOPICS RANGING FROM CONCUSSION PREVENTION TO HEALTHY EATING FOR SPORTS. IT FOLLOWED A YEAR OF WORK WITH THE SCIENCE MUSEUM AND IS PART OF A FIVE-YEAR PARTNERSHIP. CHILDREN'S HEALTH INITIATIVE READ, TALK, SING - TO BUILD ON OUR ORGANIZATION-WIDE IMPLEMENTATION OF REACH OUT & READ, WE NOW GIVE EXPECTING MOTHERS A BOOK AT THEIR 32-WEEK OB VISIT. THIS STARTED THE CONVERSATION ABOUT BOOSTING A CHILD'S BRAIN POWER EARLIER WITH READING, TALKING AND SINGING. ACROSS OUR ORGANIZATION, WE GAVE OUT OVER 70,000 BOOKS IN 2017. DEVELOPMENTAL AND SOCIAL EMOTIONAL SCREENING - WE HAVE EXPANDED EARLY CHILDHOOD SCREENING ACROSS ALL PRIMARY CARE CLINICS AT REGULAR INTERVALS USING CONSISTENT TOOLS. EARLY DETECTION AND INTERVENTIONS HAVE THE GREATEST POTENTIAL IMPACT ON ADDRESSING THE EFFECTS OF CHILDHOOD TRAUMA AND MENTAL HEALTH DEVELOPMENT. IN 2018, WE WILL CONTINUE REFINING WORKFLOWS, LOOKING AT OUR DATA WITH AN EQUITY LENS, AND CONNECTING WITH THOSE IN THE COMMUNITY (DAYCARES, SCHOOLS, NON-PROFITS, ETC.) WHO ALSO HAVE A ROLE IN THIS WORK. POSTPARTUM DEPRESSION SCREENING - ALL CLINICS NOW SCREEN NEW MOTHERS FOR POSTPARTUM DEPRESSION AT THEIR INFANT WELL-CHILD VISIT IN ADDITION TO EXISTING OB SCREENINGS. MOTHERS WHO SCREEN POSITIVE ARE OFFERED SUPPORT THROUGH CARE COORDINATION OR MENTAL HEALTH RESOURCES. HEALTHY BEGINNINGS - ALL HEALTHPARTNERS, PARK NICOLLET AND STILLWATER MEDICAL GROUP CLINICS ARE UNIVERSALLY SCREENING WOMEN FOR SUBSTANCE USE AT THEIR INITIAL OB VISIT. THOSE WHO SCREEN POSITIVE ARE OFFERED THE 1:1 SUPPORT OF A HEALTHY BEGINNINGS SPECIALIST, WHO HELPS THE PATIENT REACH HER SOBRIETY GOALS. ADOLESCENT SEXUAL HEALTH - AN ORGANIZATION-WIDE GROUP HAS BEEN WORKING THROUGHOUT 2017 TO PILOT A TEEN QUESTIONNAIRE IN CLINICS, DEVELOP RESOURCES TO SUPPORT CLINICIANS HAVING CONVERSATIONS WITH ADOLESCENTS AND PARENTS ABOUT SEXUAL HEALTH (IN PARTNERSHIP WITH THE ANNEX TEEN CLINIC), EXPAND ACCESS TO LONG ACTING REVERSIBLE CONTRACEPTION, AND SUPPORT CLINICAL GUIDANCE FOR MINOR CONSENT. BRIGHT FUTURES - WE BEGAN A PARTNERSHIP WITH THE GREATER TWIN CITIES UNITED WAY IN 2016, HOSTING A BRIGHT FUTURES "READ, TALK, SING" INITIATIVE TO ENCOURAGE EARLY READING AND INTERACTION TO IMPROVE INFANT HEALTH AND DEVELOPMENT. OUR FOCUS WILL BE ON BUILDING A MEDIA AND COMMUNITY GRASSROOTS APPROACH TO ENCOURAGE PARENTS AND CAREGIVERS TO SPEND TIME INTERACTING WITH THEIR BABIES IN THE FIRST THREE MONTHS OF LIFE. IN 2017, WE HELD OUT SECOND BRIGHT FUTURES EVENT IN ST. PAUL, MN. FAMILY CENTERED CARE PROMOTE BREASTFEEDING - REGIONS HOSPITAL WAS ACCREDITED BY BABY-FRIENDLY USA IN JANUARY 2015. METHODIST HOSPITAL IS ON TRACK TO ACHIEVE DESIGNATION IN 2017 AND LAKEVIEW HOSPITAL IN 2018. IN 2016, LAKEVIEW MEMORIAL HOSPITAL ASSOCIATION ALSO RECEIVED A WASHINGTON COUNTY STATE HEALTH IMPROVEMENT PROGRAM (SHIP) GRANT TO ENHANCE THE DESIGNATED LACTATION SPACE AND MAKE MILK EXPRESSION FOR TRAVELING EMPLOYEES EASIER. WE'VE ALSO LAUNCHED A WEEKLY BREASTFEEDING SUPPORT GROUP, CALLED THE MOM & BABY CAFE, AT COMO CLINIC (MODELED AFTER OUR EXISTING SUCCESSFUL PROGRAM AT METHODIST HOSPITAL) AS WELL AS THE PARTNERS IN BREASTFEEDING PRENATAL BREASTFEEDING EDUCATION CLASS AT THE HEALTHPARTNERS ST. PAUL CLINIC. IN ADDITION, 45 DESIGNATED LACTATION LOUNGES ARE AVAILABLE TO PATIENTS AND EMPLOYEES ACROSS OUR ORGANIZATION. OUR CARELINE AND BABYLINE TEAM MEMBERS ARE AVAILABLE TO PROVIDE 24/7 LACTATION SUPPORT FOR MOTHERS OVER THE PHONE. OB-PEDIATRIC-FAMILY MEDICINE COLLABORATION - OUR PROGRESS IN THE OTHER NINE AREAS OF FOCUS WOULD NOT HAVE BEEN POSSIBLE WITHOUT STRONG COLLABORATION AMONG OB, PEDIATRICS AND FAMILY MEDICINE. WE HAVE A GROUP OF DEDICATED CLINICIANS MEETING REGULARLY WITH THE GOAL OF PROVIDING COORDINATED CARE FOR FAMILIES ACROSS SPECIALTIES. |
| FORM 990, PART III, LINE 4A |
CHILDREN'S HOSPITAL PARTNERSHIP OUR PARTNERSHIP WITH CHILDREN'S HOSPITAL AND CLINICS FOCUSED ON TWO COMMUNITIES: WHITE BEAR LAKE AND THE PHILLIPS NEIGHBORHOOD IN MINNEAPOLIS. THE BEARPOWER INITIATIVE IN WHITE BEAR INVOLVES OUR CLINICS, WHITE BEAR PUBLIC SCHOOLS, FESTIVAL FOODS AND THE YMCA TO FEATURE A COMMUNITY/SCHOOL APPROACH TO HEALTHY EATING AND PHYSICAL ACTIVITY FOR CHILDREN. BEARPOWER BEARPOWER IS A COMMUNITY MOVEMENT HELPING FAMILIES EAT WELL AND BE ACTIVE. THE INITIATIVE WAS BORN FROM A PARTNERSHIP BETWEEN THE WHITE BEAR LAKE AREA SCHOOLS (ISD 624), THE WHITE BEAR AREA YMCA, CHILDREN'S AND HEALTHPARTNERS. A COMMUNITY ADVISORY TEAM WAS CREATED AND CONSISTS OF LEADERS FROM THESE ORGANIZATIONS, ALONG WITH LOCAL BUSINESS LEADERS, PARENTS, TEACHERS, LOCAL GOVERNMENT OFFICIALS AND OTHER COMMUNITY MEMBERS. THE TEAM WORKED TOGETHER TO IDENTIFY LOCAL STRATEGIES FOR CHANGE AND IS CURRENTLY IMPLEMENTING INITIAL EFFORTS. ENGAGING COMMUNITY LEADERS AND MEMBERS IN A SHARED VISION FOR CHANGE, BEARPOWER PROMOTES THE BELIEF THAT EATING WELL AND BEING ACTIVE CAN BE FUN. POWERUP POWERUP IS A COMMUNITY-WIDE HEALTH INITIATIVE THAT INSPIRES AND ENGAGES THE ENTIRE COMMUNITY TO PROMOTE BETTER EATING AND ACTIVE LIVES SO YOUTH CAN REACH THEIR FULL POTENTIAL. THROUGH COMMUNITY OUTREACH, CLASSES, EVENTS AND PROGRAMS, POWERUP ENGAGES MORE THAN 70,000 PEOPLE ANNUALLY THROUGHOUT THE ST. CROIX VALLEY AREA AND IS A COMMUNITY-WIDE EFFORT TO MAKE IT EASY, FUN AND POPULAR FOR KIDS AND FAMILIES TO EAT BETTER AND BE ACTIVE. ST. CROIX RIVER VALLEY PARENTS, SCHOOLS, HEALTH CARE ORGANIZATIONS AND THE COMMUNITY ARE PARTNERING WITH LAKEVIEW MEMORIAL HOSPITAL ASSOCIATION AND LAKEVIEW MEMORIAL HOSPITAL FOUNDATION IN A LONG-TERM EFFORT TO CHANGE BEHAVIOR AND HEALTH BY CREATING A HEALTHIER ENVIRONMENT FOR KIDS, WITH A PRIMARY FOCUS ON THE GEOGRAPHIC AREAS SERVED BY THE LAKEVIEW HEALTH SYSTEM POWERUP USES A COMPREHENSIVE STRATEGY FOR COMMUNITY CHANGE FOCUSED ON: BUILDING ON WHAT IS ALREADY WORKING ON A NATIONAL AND LOCAL LEVEL, WHILE INNOVATING TO FIND NEW APPROACHES. FORMING POSITIVE PARTNERSHIPS WITH FAMILIES, SCHOOLS, BUSINESSES, HEALTH CARE, FOOD RETAILERS, FAITH COMMUNITIES AND THE COMMUNITY, INCLUDING ADVISORY COMMITTEES, WITH BROAD LAKEVIEW AND COMMUNITY PARTICIPATION. WORKING ON MULTIPLE LEVELS TO IMPROVE EATING AND ACTIVITY ENVIRONMENTS, ENGAGE THE COMMUNITY, DELIVER EFFECTIVE PROGRAMS AND PROVIDE RESOURCES TO HEALTH CARE PROVIDERS. MEASURING RESULTS ALONG THE WAY WITH AN EVALUATION FRAMEWORK, AND TRACKING AND MEASURING OF PARTICIPATION AND RESULTS. MORE INFORMATION ABOUT POWERUP IS INCLUDED IN THE LAKEVIEW MEMORIAL HOSPITAL FOUNDATION FORM 990 RETURN. CONTINUING EDUCATION: HEALTH PARTNERS INSTITUTE (INSTITUTE) PROVIDES CONTINUING EDUCATION THAT SUPPORTS THE IMPROVEMENT OF THE COMPETENCE OF PHYSICIANS AND HEALTH CARE PROFESSIONALS, HEALTH CARE PRACTICE, AND THE HEALTH OF OUR PATIENTS AND COMMUNITY. CONTINUING EDUCATION ACTIVITIES ARE TARGETED TO LOCAL, REGIONAL, AND NATIONAL AUDIENCES. IN PARTNERSHIP WITH THE UNIVERSITY OF MINNESOTA MEDICAL SCHOOL, THE INSTITUTE TRAINS MORE THAN 500 RESIDENT PHYSICIANS (130 FTES) ANNUALLY IN 22 PROGRAMS AT REGIONS HOSPITAL AND HPMG. FOR A FULL REPORT ON THE INSTITUTE'S 2017 RESEARCH, PLEASE SEE THE INSTITUTE'S FORM 990 RETURN. SUBSIDIZED HEALTH SERVICES: SUPPORTING NAMI MN HEALTHPARTNERS HAS A LONG RELATIONSHIP WITH NATIONAL ALLIANCE ON MENTAL ILLNESS, MINNESOTA CHAPTER. FOR OVER 10 YEARS, HEALTHPARTNERS EMPLOYEES HAVE DONATED TIME BY BEING NAMI BOARD MEMBERS. HEALTHPARTNERS ALSO HELPED ORGANIZE AND SUPPORT THE FIRST NAMI GALA AND THE FIRST NAMI WALK. AGAIN IN 2017, HEALTHPARTNERS WAS A GOLD SPONSOR OF MINNESOTA'S NAMI WALK, AN EVENT TO RAISE AWARENESS AND REDUCE THE STIGMA ASSOCIATED WITH MENTAL ILLNESS. IN 2017 HEALTHPARTNERS CONTRIBUTED OVER $23,000 TOWARD THE WALK, PRIMARILY INDIVIDUAL DONATIONS FROM EMPLOYEES. MAKE IT OK AND HILARIOUS WORLD OF DEPRESSION HEALTHPARTNERS TEAMED WITH THE NATIONAL ALLIANCE ON MENTAL ILLNESS (NAMI) MINNESOTA AND TWIN CITIES PUBLIC TV TO CREATE A CAMPAIGN TO ELIMINATE STIGMA ABOUT MENTAL ILLNESSES. THE ORGANIZATIONS INVOLVED ARE COMMITED TO CHANGE THE MISPERCEPTIONS OF MENTAL ILLNESSES BY ENCOURAGING OPEN CONVERSATIONS AND EDUCATION ON THE TOPIC. IN 2017, HEALTHPARTNERS ADDED FUNCTIONALITY TO THE MAKE IT OK.ORG WEBSITE TO ACCEPT PERSONAL STORIES FROM VISITORS WHO WISH TO SHARE THEIR EXPERIENCES WITH STIGMA AND ELIMINATING IT. HEALTHPARTNERS ALSO CONTINUED FUNDING FOR A 0.5 FTE STAFF PERSON DURING 2017 TO SUPPORT COMMUNITY ORGANIZATIONS IN THEIR IMPLEMENTATION OF MAKE IT OK CAMPAIGNS TO RAISE AWARENESS AND DECREASE STIGMA. WEB ENHANCEMENTS WERE ADDED IN 2017 TO HELP MONITOR WEBSITE USE AND CREATE MORE INFORMED STRATEGIC PLANS TO INCREASE THE VISIBILITY AND USE OF THE WEBSITE. THE NEW FUNCTIONALITY ALLOWS DATA COLLECTION, INCLUDING THE FACT THAT 6% OF VISITORS COME THROUGH SOCIAL MEDIAL, 31% THROUGH PAID MEDIA BUYS BY HEALTHPARTNERS, 37% OF VISITORS USED A SEARCH ENGINE TO FIND MAKE IT OK BY LOOKING FOR INFORMATION TO DECREASE STIGMA ABOUT MENTAL ILLNESS. ALSO NEW IN 2017 IS A HEALTHPARTNERS FACEBOOK PAGE FOR MAKE IT OK, WHICH HAS OVER 500 FOLLOWERS. THE NEW ANALYTIC TOOLS ALSO SHOW THAT 84% OF TRAFFIC TO THE HOME PAGE WENT TO THE "WHAT TO SAY" PAGE WHILE 6% WENT TO THE TOOL KITS OR INSTRUCTIONS ON HOW TO HOST A PRESENTATION. FINALLY, 3% WENT TO THE "TAKE THE PLEDGE" PAGE. MAJOR INITIATIVES TO RAISE AWARENESS AND PUBLICIZE THE MAKE IT OK WEBSITE WERE CONDUCTED IN 2017 AT LAKEVIEW MEMORIAL HOSPITAL ASSOCIATION IN STILLWATER, MINNESOTA AND IN AMERY REGIONAL MEDICAL CENTER IN WISCONSIN TO HELP ALL HEALTH CARE PROFESSIONALS AND HOSPITAL PATIENTS UNDERSTAND THE VALUE OF ELIMINATING STIGMA. INTENSIVE COMMUNITY COLLABORATION SUPPORTING MAKE IT OK CONTINUE IN GOODHUE COUNTY, IN THE ST. CROIX VALLEY AND WORK IS PROGRESSING TO ENGAGE A PROMINENT AFRICAN AMERICAN FAITH GROUP, THE MINNESOTA STATE BAPTIST CONVENTION, WHICH REPRESENTS 28 AFRICAN AMERICAN CHURCHES IN MINNESOTA WITH PLANNING COMPLETED FOR 2018 INITIATIVES. THE BIGGEST ANNUAL UPTICK IN ACTIVITY IN 2017 WAS IN ST. CROIX VALLEY, WHERE 250 MAKE IT OK AMBASSADORS WERE TRAINED AND A MONTHLY NEWSLETTER TO AMBASSADORS WAS INITIATED IN ADDITION TO A VARIETY OF COMMUNICATIVE PRESENTATIONS AND CONVERSATIONS. IN 2017 HEALTHPARTNERS SPONSORED MINNESOTA PUBLIC RADIO'S FIRST SEASON OF THE HILARIOUS WORLD OF DEPRESSION, WHICH CONSISTED OF PODCASTS OF COMEDIANS TALKING ABOUT THEIR EXPERIENCES OF COPING WITH DEPRESSION. WHILE THIS LAUNCHED IN DECEMBER 2016, THE MAJORITY OF THE PODCASTS CAME OUT IN 2017. WITHIN THE FIRST 60 DAYS THERE WERE OVER A MILLION DOWNLOADS OF THE HILARIOUS WORLD OF DEPRESSION. EACH OF THESE PODCASTS ALSO INTRODUCES THE MAKE IT OK WEBSITE. IN A SNAPSHOT COMPARISON OF THE MAKE IT OK WEB TRAFFIC INCREASE, WHICH WAS DRIVEN BY THE HILARIOUS WORLD OF DEPRESSION PODCASTS, THE 12 MONTH PERIODS ENDING IN SEPTEMBER IN 2014, 2015 AND 2016 HAD 24K TO 36K VISITORS. THE 12 MONTHS ENDING SEPTEMBER 2017 JUMPED TO OVER 100K WEBSITE VISITORS! THE TIE-IN BETWEEN THE PODCASTS AND THE WEBSITE HAS CLEARLY CONTRIBUTED TO GETTING THE MESSAGE TO A BROADER AUDIENCE. THE FIRST MAKE IT OK IMPACT SURVEY WAS CONDUCTED IN 2017. THIS SURVEY GATHERED RESPONSES FROM SIX COMMUNITIES: RED WIND, SOUTH METRO, ST. CROIX, HENNEPIN AND RAMSEY COUNTIES, STILLWATER AND WHITE BEAR LAKE. THERE WERE 5,424 RESPONDENTS, WITH 52% OF RESPONDENTS BEING FEMALE AND WITH AN AVERAGE AGE OF 46 YEARS OLD. SURVEY RESULTS: 51% HAVE A CLOSE FRIEND OR FAMILY MEMBER WITH MENTAL ILLNESS 31% WERE AWARE OF A PROGRAM OR CAMPAIGN IN THEIR COMMUNITY THAT HELPS RAISE AWARENESS ABOUT MENTAL ILLNESS 90% SAY MENTAL HEALTH IS A LARGE OR VERY LARGE FACTOR IN OVERALL HEALTH 90% SAY MAKE IT OK GOALS ARE IMPORTANT 65% ARE COMFORTABLE TALKING ABOUT MENTAL ILLNESS 33% WOULD SEE THEMSELVES AS WEAK IF THEY HAD A MENTAL ILLNESS PROMPTED AWARENESS OF MAKE IT OK: 16% IN ST. CROIX VALLEY 12% IN STILLWATER 11% IN RED WING 10% IN SOUTH METRO 9% IN HENNEPIN & RAMSEY COUNTIES 7% IN WHITE BEAR LAKE. THESE RESULTS INDICATE THAT THE MAKE IT OK PROGRAM IS REACHING MANY HOMES AND THAT COMMUNITY COLLABORATION HELPS RAISE THE PROFILE OF THE PROGRAM. MAKE IT OK AND HILARIOUS WORLD OF DEPRESSION - WINNERS OF THE 2016 WEBBY AWARDS FOR BEST ACTIVISM AND COMEDY CATEGORIES. ON MARCH 28, JOHN MOE WELCOMED MORE THAN 160 COMMUNITY LEADERS TO ENGAGE IN MAKE IT OK AT THE PHIPPS CENTER IN HUDSON. |
| FORM 990, PART III, LINE 4A |
MENTAL HEALTH DRUG ASSISTANCE PROGRAM (MHDAP) HEALTHPARTNERS HELPED FOUND THE MENTAL HEALTH DRUG ASSISTANCE PROGRAM (MHDAP), WHICH HELPS TO ALLEVIATE OR AVERT MANY PSYCHIATRIC CRISES IN THE EAST METRO AREA BY COVERING THE FULL COST OR CO-PAYS OF MEDICATIONS FOR UN-INSURED AND UNDER-INSURED PATIENTS WHO CANNOT AFFORD THEIR MEDICATIONS. KEY SOCIAL WORKERS AND CARE PROVIDERS IN THE EAST METRO'S THREE LARGEST EMERGENCY ROOMS AND SELECT MENTAL HEALTH CLINICS ARE GIVEN THE ABILITY TO DISTRIBUTE PRESCRIPTIONS TO PATIENTS WITH SEVERE MENTAL ILLNESS WHO LACK IMMEDIATE ACCESS TO AFFORDABLE MEDICATIONS. SINCE ITS INCEPTION IN 2008 BY THE EAST METRO MENTAL HEALTH ROUNDTABLE (CHAIRED BY HEALTHPARTNERS CEO AND THE MAYOR OF ST. PAUL), 2,729 PERSONS HAVE BEEN GIVEN NECESSARY MEDICATIONS. OF THE INITIALLY UNINSURED, 73 PERCENT HAD INSURANCE COVERAGE INCLUDING MEDICATION COVERAGE WHEN LEAVING THE PROGRAM IN 90 DAYS. DONORS IN 2016 WERE HEALTHPARTNERS / REGIONS HOSPITAL, ST. PAUL FOUNDATION THROUGH RAMSEY COUNTY MENTAL HEALTH CRISIS ALLIANCE, DHS, HEALTHEAST AND ALLINA. SINCE INCEPTION THE PROGRAM HAS PROVIDED APPROXIMATELY $207,000 PER YEAR IN PRESCRIPTION ASSISTANCE. IN 2017 ALONE, THERE WERE 210 PARTICIPANTS AND 652 INDIVIDUAL MEDICATION CLAIMS FOR A TOTAL OF $22,328 FROM 1/1/17 THROUGH 10/31/17. IMPROVING BEHAVIORAL HEALTH OUTCOMES THROUGH SUPPORTS FOR TREATMENT ADHERENCE HEALTHPARTNERS IS HIGHLY EFFECTIVE IN SUPPORTING MEMBERS IN INCREASING TREATMENT ADHERENCE. THE FOUR CLASSES OF PSYCHIATRIC MEDICATION THAT HPI SUPPORTS THROUGH MAILED REMINDER LETTERS FOR REFILLS ARE: ANTIDEPRESSANTS, ANTIPSYCHOTICS, MOOD STABILIZERS AND ANTI-CRAVING MEDICATIONS (USED IN THE TREATMENT OF ADDICTIONS). OUR PROGRAM TARGETING A FIFTH CATEGORY OF MEDICATION SEEKS TO REDUCE BENZODIAZEPINE USE AMONG MEMBERS WITH ANXIETY DISORDERS. IN 2017 THERE WERE A TOTAL OF 156,885 COMMUNICATIONS WITH MEMBERS REGARDING MEDICATION REFILLS, HEALTH EDUCATION AND WITH THEIR PRESCRIBERS REGARDING OVERDUE REFILLS. THE PROGRAMS EACH HAVE DIFFERENT CONTENT BASED ON THE CONDITION BEING TARGETED AND THE OUTCOME GOALS. MEDICATION REFILL REMINDER LETTERS AND HEALTH EDUCATION NEWSLETTERS WERE SENT TO OVER 27,000 MEMBERS TO HELP SUPPORT ADHERENCE TO BEHAVIORAL HEALTH MEDICATIONS FOR THE CONDITIONS OF DEPRESSION, BIPOLAR DISORDER, SCHIZOPHRENIA, CHEMICAL DEPENDENCY AND ANXIETY DISORDERS. A PROGRAM TO HELP MEMBERS WITH ANXIETY DISORDERS AVOID PROLONGED USE OF BENZODIAZEPINES AND TO PROMOTE COGNITIVE BEHAVIOR THERAPY AS AN ALTERNATIVE TO THESE POTENTIALLY ADDICTING MEDICATION. FOR SELECTED HIGH RISK PATIENTS SERVED WITHIN HEALTHPARTNERS MEDICAL GROUP, PHONE CALLS WERE PLACED TO MEMBERS TO ASSIST THEM WITH GETTING MEDICATIONS. THE TOTAL COST OF THIS PROGRAM WAS APPROXIMATELY $180,000. REDUCING PSYCHIATRIC HOSPITALIZATIONS HEALTHPARTNERS PLANS EMPLOY STAFF TO PROVIDE BEHAVIORAL HEALTH COACHING AND CARE COORDINATION TO SUPPORT APPROXIMATELY 13,025 NEW HIGH-RISK MEMBERS TO PREVENT CRISES THAT LEAD TO EMERGENCY HOSPITALIZATION. HEALTHPARTNERS ALSO HELPS THOSE LEAVING THE HOSPITAL GET PROMPT TREATMENT FROM AN OUTPATIENT MENTAL HEALTH PROVIDER. THE 2016 ANALYSIS INDICATES A 2.6 TO 1 RETURN ON INVESTMENT WITH GROSS SAVINGS OF $10.7M AND NET SAVINGS OF APPROXIMATELY $6.3M DUE TO FEWER HOSPITALIZATIONS. THE COST OF THIS PROGRAM WAS APPROXIMATELY $4.4M WITH 94% BEING SALARIES AND BENEFITS FOR STAFF. IMPROVING PATIENT SAFETY AND REDUCING INPATIENT PSYCHIATRIC READMISSIONS HEALTHPARTNERS PLANS EMPLOY STAFF TO PROVIDE AFTERCARE COORDINATION, WHICH CONSISTS OF PHONE CALLS TO MEMBERS AFTER THEY ARE DISCHARGED FROM INPATIENT PSYCHIATRY UNITS TO HELP COORDINATE THEIR CARE AND ENCOURAGE THEM TO ATTEND OUTPATIENT AFTERCARE APPOINTMENTS. HEALTHPARTNERS INVESTED NEARLY $348,000 IN THIS PROGRAM DURING 2017 AND SUPPORTED OVER 1,600 MEMBERS. IMPROVING PATIENT SAFETY AND REDUCING DRUG RELATED OVER USE AND MISUSE HEALTHPARTNERS BEHAVIORAL HEALTH RESTRICTED RECIPIENT PROGRAM WAS ESTABLISHED SOME EIGHT YEARS AGO AND IS DESIGNED TO REDUCE MEDICATION OVERUSE AND MISUSE. FOLLOWING SPECIFIC PROGRAM PROTOCOLS FROM MINNESOTA DEPARTMENT OF HUMAN SERVICES, HEALTHPARTNERS PLANS PROVIDED OVERSIGHT AND GUIDANCE FOR OVER 200 MEMBERS WHO WERE RESTRICTED TO A SINGLE PHYSICIAN, PHARMACY AND HOSPITAL IN ORDER TO MINIMIZE MEDICATION SEEKING FROM MULTIPLE PHYSICIANS SIMULTANEOUSLY. THE 2017 COSTS OF THE PROGRAM WERE NEARLY $200K. RESEARCH: INSTITUTE FOR CLINICAL SYSTEMS IMPROVEMENT (ICSI) HPI IS A FOUNDING MEMBER OF ICSI, WHICH ESTABLISHES BEST PRACTICE HEALTH CARE GUIDELINES FOR THE PREVENTION, DIAGNOSIS, TREATMENT AND MANAGEMENT OF NUMEROUS DISEASES AND HEALTH CONDITIONS. ICSI ALSO WORKS TO IMPROVE THE QUALITY AND LOWER THE COST OF CARE DELIVERED BY ITS 50 MEDICAL GROUP, HOSPITAL AND INTEGRATED HEALTH CARE DELIVERY SYSTEM MEMBERS IN MINNESOTA AND SURROUNDING AREAS. ICSI HELPS HEALTH CARE DELIVERY SYSTEMS APPLY EVIDENCE-BASED PRACTICES AND ALSO BRINGS CLINICAL PRACTICE LESSONS BACK FOR SYSTEMS CHANGE IMPROVEMENT. HEALTHPARTNERS CONTINUES TO CONTRIBUTE TIME AND EXPERTISE TO ICSI INITIATIVES. MORE INFORMATION ABOUT HEALTHPARTNERS AND ICSI'S WORK TOGETHER CAN BE FOUND AT WWW.ICSI.ORG. FINANCIAL CONTRIBUTIONS HEALTHPARTNERS GIVES PRIORITY TO FUNDING PARTNERSHIPS AND PROJECTS THAT ARE CONSISTENT WITH ITS STRATEGIC HEALTH PROMOTION INITIATIVES, FOCUS ON ACTIVITIES THAT PREVENT HEALTH PROBLEMS, ADDRESS THE NEEDS OF PEOPLE IN OUR SERVICE AREA, AND/OR DISPLAY UNDERSTANDING OF THE DIVERSE NEEDS OF OUR POPULATION AND INDICATE HOW THEY WILL REDUCE DISPARITIES IN HEALTH OUTCOMES. HEALTHPARTNERS EMPLOYEES GAVE WITH THEIR MILLION DOLLAR HEARTS TO THE COMMUNITY AND OUR FOUNDATION MISSIONS THROUGH THE COMMUNITY GIVING AND SHARING AT WORK CAMPAIGNS, AS WELL AS PARTICIPATING IN FUNDRAISING WALKS. ADDITIONALLY, HEALTHPARTNERS PARTICIPATED IN COMMUNITY FESTIVALS AND EVENTS PROVIDING OUTREACH AND EDUCATION RESOURCES TO THE COMMUNITY ON A VARIETY OF HEALTH TOPICS, INCLUDING BODY MASS INDEX, HEALTHY EATING, SMOKING CESSATION, CHOLESTEROL, BLOOD PRESSURE, IMMUNIZATIONS AND MORE. FUNDRAISING WALKS MARCH FOR BABIES (APRIL 2017) - HEALTHPARTNERS WALK TEAM INCLUDED 88 WALKERS WHO RAISED $6,300. OUR MARKETING ENGAGEMENT INCLUDED AN ART ACTIVITY AREA AND PET THERAPY DOGS FOR OVER 10,000 PARTICIPANTS. NAMI WALK (SEPTEMBER 2017) - 276 WALKERS RAISING $18,000. FESTIVALS AND WALKS BARAZA BRIGHT FUTURES PARTNERSHIP WITH GREATER TWIN CITIES UNITED WAY CINCO DE MAYO PARADE- WITH ST. PAUL PUBLIC LIBRARIES BOOKMOBILE FIESTA LATINA FAIR FREEDOM SCHOOL HEALTH FAIR GRAND OLD DAY PARADE- WITH ST. PAUL PUBLIC LIBRARIES BOOKMOBILE HABITAT FOR HUMANITY HMONG HEALTH FAIR AT JULY 4TH SOCCER TOURNAMENT HMONG STROKE PROGRAM WITH REGIONS HOSPITAL STROKE CENTER MN AIDS WALK - CHAMPIONED BY HEALTHPARTNERS GLBTQ BUSINESS ENGAGEMENT GROUP |
| FORM 990, PART III, LINE 4A |
MINNESOTA STATE FAIR - HEALTHY LOCAL FOOD EXHIBIT - WORKED WITH CARE DELIVERY MARKETING TO EXECUTE AN ENTIRELY NEW AND FULLY-BRANDED HEALTHPARTNERS BETTER EATING EXPERIENCE WITHIN THE RENEWING THE COUNTRYSIDE ECO EXPERIENCE BUILDING STATE FAIR SPACE. OVER 10,000 VISITORS TOUCHED DURING THE 10-DAY FAIR RUN. MOST POWERFUL VOICES GOSPEL CONCERT NOKOMIS FARMER'S MARKET - COLLABORATED ACROSS OUR ORGANIZATION AND EXTERNALLY WITH CARE DELIVERY MARKETING, COMMUNICATIONS, DR. JON SHELVER, NOKOMIS CLINIC AND NEIGHBORHOOD ROOTS TO COORDINATE THE HEALTHPARTNERS AT THE NOKOMIS FARMER'S MARKET NIGHT EVENT ON 8/23. THE EVENT OFFERED BIKE SAFETY EDUCATION AND RODEO, CLINIC INFO, AND A SPORTSOLOGY AND YUMPOWER EXPERIENCE. THE EVENT HOSTED OVER 350 VISITORS. HEALTHPARTNERS SPONSORED A TWO-WEEK BUILD IN ST. PAUL THIS YEAR. OUR 95 VOLUNTEERS CONTRIBUTED TO 712 HOURS OF VOLUNTEER WORK DURING OUR SPRING BUILD AND ANOTHER 100 VOLUNTEERS CONTRIBUTED TO THE 750 HOURS OF VOLUNTEER WORK DURING OUR FALL BUILD. NATIVE AMERICAN INDIAN HEALTH FAIR POWER TO END STROKE RONDO DAYS- WITH ST. PAUL PUBLIC LIBRARIES BOOKMOBILE SOMALI INDEPENDENCE DAY TWIN CITIES PRIDE FESTIVAL - OVER 100 VOLUNTEERS AS PARADE OR BOOTH AMBASSADORS SPEED VOLUNTEERING SPEED VOLUNTEERING ARE VOLUNTEERING OPPORTUNITIES ORGANIZED BY HEALTHPARTNERS COMMUNITY RELATIONS TO CONTINUE OUR EMPLOYEE ENGAGEMENT WITH OUR COMMUNITY ORGANIZATIONS. TWO-HOUR DROP-IN VOLUNTEERING SESSIONS ARE ORGANIZED ON SITE AND EMPLOYEES DONATE THEIR TIME TO SUPPORT THE VOLUNTEER ACTIVITY. VOLUNTEER TIMES HAVE RANGED ANYWHERE FROM FIVE MINUTES UP TO 120 MINUTES DEPENDING ON THE EMPLOYEE VOLUNTEER AVAILABILITY. MARTIN LUTHER KING, JR. DAY OF SERVICE - 1/16 - CONTINUING OUR CROSS-DEPARTMENT COLLABORATION WITH HUMAN RESOURCES, WE COORDINATED A BABY ITEMS DRIVE AND SPEED VOLUNTEER ACTIVITY AND ASSEMBLED OVER 60 BABY ITEM BAGS AND HAND MADE OVER 65 WELCOME CARDS FOR PARENTS AND BABIES DONATED TO DAKOTA HEALTHY FAMILIES; 1,605 BAGS OF TWO-LOAD LAUNDRY DETERGENT DONATED TO THE FOOD GROUP; OVER 50 COLLEAGUES CONTRIBUTED TO OVER 25 HOURS TOTAL OF VOLUNTEER HOURS BETWEEN 11 A.M. AND 1 P.M. LUNCH TIME LEARNING AND SPEED VOLUNTEERING - 4/17 WITH MINNESOTA ENVIRONMENTAL FUND & IZAAK WALTON LEAGUE OF MINNESOTA IN COLLABORATION WITH SUSTAINABILITY TEAM FOR EARTH WEEK; TOPIC: ENERGY, HEALTH AND YOU: YOUR CLEAN ENERGY CHOICES. 5/25 - LUNCH AND LEARN IN PARTNERSHIP WITH SUSTAINABILITY TEAM; TOPIC: BIKE SAFETY 10/11 - LUNCH AND LEARN IN PARTNERSHIP WITH THE ANNEX - "IT'S THAT EASY" DONATIONS & VOLUNTEERISM ACTIVITIES THE FOOD GROUP HEALTHPARTNERS HAS HAD A WONDERFUL PARTNERSHIP WITH THE FOOD GROUP, A FULL-SERVICE FOOD BANK WITH OVER 200 HUNGER RELIEF PARTNERS STATEWIDE PROVIDING FREE FOOD, ACCESS TO BULK FOOD PURCHASING, AND FORMALIZED FOOD DRIVE PROGRAMS. THE FOOD GROUP ALSO OFFERS FOOD SHELVES FREE DELIVERY, AND OUTREACH AND ADVOCACY OPPORTUNITIES. UNLIKE SOME FOOD BANKS, THE FOOD GROUP DOES NOT CHARGE MEMBERSHIP OR HANDLING FEES TO OUR NETWORK OF HUNGER-RELIEF PROGRAMS. IN 2017, HEALTHPARTNERS CONTRIBUTED 3,048 POUNDS OF DONATIONS AND $1,092. NINETEEN VOLUNTEERS FROM HEALTHPARTNERS CONTRIBUTED A TOTAL OF 38 HOURS AND PACKED 2,440 POUNDS OF FOOD. OPEN ARMS VOLUNTEER ACTIVITIES ON 5/3, 5/5, 5/11 & 5/12: 25 MEALS DELIVERED TO CLIENTS 61 CLIENT BAGS DECORATED 150 BROCHURES FOLDED 275 PLANTS TRANSPLANTED 225 ASIAN ENTREES PACKAGED 429 SOUPS PACKAGED 65 LBS OF PRODUCE CHOPPED BIKE FLEET PARTNERSHIP DEVELOPED WITH MN BIKE ALLIANCE AND ERIK'S BIKE SHOP. BIKE BUILD WITH BIKE MN AND ERIK'S BIKE SHOP MAY 25: 100 VOLUNTEERS ASSEMBLED 20 BIKES. COLLABORATED WITH SUSTAINABILITY DEPARTMENT AND HP GREEN TEAM IN SUPPORTING SUSTAINABILITY EFFORTS FOR A DROP-IN VOLUNTEERING EVENT FOR CLOTHING SORT ON 9/29. FEED MY STARVING CHILDREN AND VEAP: IN DECEMBER THE HPD STAFF VOLUNTEERED TIME TO TWO LOCAL ORGANIZATIONS. AT FEED MY STARVING CHILDREN, WE SENT 35 EMPLOYEES WHO EACH DONATED TWO HOURS ON PACKAGING NUTRITIOUS MEALS FOR HUNGRY CHILDREN AROUND THE WORLD. AT VEAP WE SENT 18 EMPLOYEES WHO EACH DONATED TWO HOURS PACKAGING FRESH PRODUCE FOR THEIR FOOD PANTRY. HPD VOLUNTEERED 106 HOURS. |
| FORM 990, PART III, LINE 4A |
EMPLOYEE GIVING HEALTHPARTNERS' COMMITMENT TO IMPROVING THE HEALTH OF THE COMMUNITY EXTENDS BEYOND ITS DOORS. ADDRESSING DISPARITIES IS ONE OF THE REASONS HEALTHPARTNERS HAS A COMMITMENT TO WORKPLACE GIVING. A COMPREHENSIVE EMPLOYEE GIVING CAMPAIGN IS A KEY WAY TO PROVIDE A SAFETY NET OF SERVICES AND SUPPORT TO IMPROVE THE HEALTH OF THE COMMUNITY. TWICE A YEAR, HEALTHPARTNERS EMPLOYEES HAVE THE OPPORTUNITY TO MAKE DONATIONS THAT BENEFIT HEALTHPARTNERS PROGRAMS INTERNALLY AND THEIR OVERALL COMMUNITIES EXTERNALLY. THESE OPPORTUNITIES ARE THE SHARING AT WORK CAMPAIGN, WHICH OCCURS DURING THE SPRING, AND THE COMMUNITY GIVING CAMPAIGN, WHICH OCCURS DURING THE FALL. IN 2017, EMPLOYEES FROM REGIONS AND OTHER HEALTHPARTNERS ORGANIZATIONS DONATED $484,870 TO THE FOUNDATION'S ANNUAL ONE CAMPAIGN, WHICH RAISES FUNDS FOR PATIENT CARE, RESEARCH AND MEDICAL EDUCATION. WITH A HEALTHPARTNERS MATCH, THE CAMPAIGN RAISED $817,644. PATIENT CARE FUNDS FROM THE CAMPAIGN WERE SPLIT BETWEEN WISHING WELL, INTEGRATIVE MEDICINE, PATIENT EDUCATION MATERIALS, REGIONS HOSPITAL'S DRUG ASSISTANCE PROGRAM, AN EMPLOYEE ASSISTANCE FUND, CARE CHANNELS IN HOSPITAL ROOMS, NEWSPAPERS FOR PATIENTS AND CARE IMPROVEMENT GRANTS. TWENTY-TWO PROGRAMS RECEIVED PATIENT CARE GRANT SUPPORT FOR A TOTAL OF $137,924 WORTH OF ASSISTANCE. THE 2017 ONE CAMPAIGN ALSO RAISED MONEY FOR HEALTHPARTNERS HOSPICE AND PALLIATIVE CARE AND OTHER ORGANIZATIONS WITHIN HEALTHPARTNERS, INCLUDING AMERY HOSPITAL FOUNDATION, HUDSON HOSPITAL FOUNDATION, AND WESTFIELDS. THE FUNDS RAISED THROUGH THE COMMUNITY GIVING CAMPAIGN SUPPORTED EIGHT LOCAL FEDERATIONS: GREATER TWIN CITIES UNITED WAY, UNITED WAY OF WASHINGTON COUNTY-EAST, ST. CROIX VALLEY UNITED WAY, AND UNITED WAY OF CENTRAL MINNESOTA, COMMUNITY SHARES MINNESOTA, COMMUNITY HEALTH CHARITIES-MINNESOTA, COMMUNITY HEALTH FUND AND THE MINNESOTA ENVIRONMENTAL FUND. IN 2017, HEALTHPARTNERS' COMMUNITY GIVING CAMPAIGN RAISED $347,562, WHICH INCLUDED EMPLOYEE PLEDGES THROUGH AUTOMATIC PAYROLL DEDUCTIONS, $60,000 FROM HEALTHPARTNERS THAT WAS DISTRIBUTED TO ALL FEDERATIONS, AND ADDITIONAL EMPLOYEE FUNDRAISING DOLLARS THROUGH SPECIAL EVENTS ACROSS THE ORGANIZATION. IN-KIND DONATIONS: HEALTHPARTNERS SUPPORTS AND CONTRIBUTES TO NUMEROUS NON-PROFIT ORGANIZATIONS THROUGHOUT THE YEAR BY PROVIDING MEETING SPACE AND DONATING USED EQUIPMENT. IN 2017, HEALTHPARTNERS DONATED OFFICE SUPPLIES AND FURNITURE TO LOCAL ORGANIZATIONS INCLUDING COMPANIES TO CLASSROOMS, FURNISH OFFICE AND HOME. IN ADDITION, HEALTHPARTNERS PROVIDES TIME AND OPPORTUNITIES FOR EMPLOYEES TO COORDINATE DRIVES FOR FOOD, CLOTHING, BOOKS AND TOYS ON LOCATION AT THE WORK PLACE. TOYS FOR TOTS RECEIVED BOXES OF TOYS FROM OUR ANNUAL TOY DRIVE OVER THE HOLIDAY SEASON. COMMUNITY-BUILDING ACTIVITIES TRIPLE AIM HEALTHPARTNERS IS WORKING TO TRANSFORM HEALTH CARE BY DELIVERING OUTSTANDING CARE AND SERVICE THAT IS CONSISTENT WITH THE INSTITUTE FOR HEALTHCARE IMPROVEMENT'S "TRIPLE AIM" INITIATIVE. HEALTHPARTNERS IS ONE OF 12 ORGANIZATIONS PARTICIPATING IN THE INSTITUTE FOR HEALTHCARE IMPROVEMENT'S TRIPLE AIM PROJECT, AN INTERNATIONAL INITIATIVE TO DEVELOP MODELS OF CARE THAT SIMULTANEOUSLY OPTIMIZE THE HEALTH OF THE POPULATION AND THE EXPERIENCE OF EACH INDIVIDUAL, AND REDUCE PER CAPITA HEALTH CARE COSTS. THE INSTITUTE FOR HEALTHCARE IMPROVEMENT (IHI) SELECTED HEALTHPARTNERS IN 2007 FOR THIS MULTI-YEAR PROJECT BASED ON INITIATIVES HEALTHPARTNERS HAD IN PLACE THAT SUPPORT THE TRIPLE AIM. BEING PART OF AN INTEGRATED ORGANIZATION ALLOWS ENTITIES TO ADOPT AND SHARE IMPROVEMENTS SUCH AS BEST PRACTICES AND PATIENT EDUCATION MATERIALS ACROSS THE SYSTEM. HEALTHPARTNERS CONTINUES TO WORK WITH THE TRIPLE AIM AS WE WORK TOWARDS EXCELLENCE IN HEALTH CARE. HEALTHPARTNERS IS DRIVING CHANGE THAT HELPS OUR MEMBERS LIVE HEALTHIER LIVES AND LOWERS COSTS. THROUGH OUR UNIQUE WELLNESS PROGRAMS, ADVOCACY EFFORTS AND INNOVATIVE PAYMENT APPROACHES WHICH INCENT AND REWARD QUALITY, WE ARE ABLE TO PROVIDE BETTER VALUE FOR OUR CUSTOMERS. WE COLLABORATE WITH OTHER PLANS, CARE PROVIDERS AND NON-PROFIT ORGANIZATIONS IN THE REGION AND THROUGHOUT THE NATION TO INCREASE ACCESS, CREATE AND DISSEMINATE QUALITY MEASURES AND INITIATIVES, PARTICIPATE IN DEVELOPMENT OF PUBLIC POLICY AND COLLABORATE ON SYSTEM IMPROVEMENTS. BY PARTNERING WITH PROVIDERS, MEMBERS, PURCHASERS, AND THE COMMUNITY, WE ARE LEVERAGING OUR PLAN CAPABILITIES TO DEVELOP INITIATIVES, WHICH IMPROVE HEALTH, MEMBER EXPERIENCE AND AFFORDABILITY. TOTAL COST OF CARE TOTAL COST OF CARE (TCOC), IS A METHOD OF MEASURING HEALTH CARE AFFORDABILITY. TCOC MEASURES ARE POWERFUL ANALYTICAL TOOLS FOR HEALTH PLANS, PROVIDERS, MEDICAL GROUPS, GOVERNMENT AGENCIES, EMPLOYERS AND OTHERS WITH A STAKE IN REDUCING HEALTH CARE COST TRENDS. THEY CAN HELP PINPOINT WAYS TO MAKE HEALTH CARE MORE AFFORDABLE WITHOUT SACRIFICING QUALITY OR EXPERIENCE. MANY ORGANIZATIONS HAVE EXPERIMENTED WITH TCOC MODELS IN RECENT YEARS. HEALTHPARTNERS' TOTAL COST OF CARE AND RESOURCE USE (TCOC) FRAMEWORK ADDRESSES ONE OF THE MOST FUNDAMENTAL PROBLEMS RELATED TO POPULATION HEALTH: RISING HEALTH CARE COSTS. HEALTHPARTNERS HAS DEVELOPED A TCOC MODEL THAT IS UNIQUE IN A SIGNIFICANT WAY. IT IS A FULL-POPULATION, PERSON-CENTERED MEASUREMENT TOOL THAT ACCOUNTS FOR 100 PERCENT OF THE CARE PROVIDED TO A PATIENT. ADDITIONALLY, IT SUPPLIES A REPORTING SUITE TO SUPPORT MULTIPLE LEVELS OF ANALYSIS, CONSIDERING THE COST OF CARE PROVIDED TO A PATIENT (OR "TOTAL COST INDEX"), AND INCORPORATES AN INNOVATIVE APPROACH TO MEASURING RESOURCES USED IN PROVIDING THAT CARE (OR "TOTAL RESOURCE USE INDEX"). WHEN USED IN COMBINATION, THESE MEASURES YIELD MORE COMPREHENSIVE, REVEALING AND ACTIONABLE RESULTS THAN COST MEASURES ALONE. USING THIS SYSTEM, WHICH HAS BEEN MORE THAN A DECADE IN DEVELOPMENT AND STAGED-IN USE, HEALTHPARTNERS HAS OUTPERFORMED MINNESOTA, REGIONAL AND NATIONAL RISK-ADJUSTED COST OF CARE BENCHMARKS FOR MANY YEARS. HEALTHPARTNERS FINANCIALLY INCENTS PROVIDERS THROUGH ITS TCOC PROGRAM TO ACHIEVE THE INSTITUTE FOR HEALTHCARE IMPROVEMENT'S TRIPLE AIM: IMPROVING THE HEALTH OF THE POPULATION, ENHANCING THE PATIENTS EXPERIENCE AND MAKING HEALTH CARE MORE AFFORDABLE. HEALTHPARTNERS HAS BEEN DEVELOPING HEALTH CARE COST OF CARE AND RESOURCE USE MEASURES SINCE 1995. AS OF 2017, 200 ORGANIZATIONS ARE USING OUR TOTAL COST OF CARE AND RESOURCE USE MEASURES, WHICH WERE RECENTLY RE-ENDORSED BY THE NATIONAL QUALITY FORUM. HEALTHPARTNERS HAS BEEN DEVELOPING AND USING THE MEASURES FOR MORE THAN 15 YEARS. SUSTAINABILITY OUR SUSTAINABILITY PROGRAM IS IN ALIGNMENT WITH AND FULLY SUPPORTS THE MISSION OF OUR ORGANIZATION. THE SUSTAINABILITY DEPARTMENT IS RESPONSIBLE FOR MONITORING AND MAKING RECOMMENDATIONS FOR IMPROVING ENERGY EFFICIENCY, MINIMIZING WASTE, PURCHASING ENVIRONMENTALLY PREFERRED MATERIALS WHEN APPROPRIATE, MINIMIZING OUR IMPACT ON THE NATURAL ENVIRONMENT AND INTERACTING WITH THE INTERESTED STAKEHOLDERS OF THE ORGANIZATION. HEALTHPARTNERS IS COMMITTED TO CARING FOR THE PLACES WHERE WE LIVE AND WORK SO WE CAN PROVIDE A HEALTHIER, CLEANER AND MORE LIVABLE ENVIRONMENT FOR OUR EMPLOYEES, MEMBERS, PATIENTS AND FUTURE GENERATIONS. OUR SUSTAINABILITY GOALS WILL BE TO: EXPAND THE USE OF SUSTAINABLE AND EARTH-FRIENDLY PRACTICES THAT HELP US WORK SMARTER, BE HEALTHIER AND SAVE MONEY. ENCOURAGE EMPLOYEES TO PARTICIPATE IN, CHAMPION OR SUPPORT SUSTAINABILITY PRACTICES, BOTH AT WORK AND AT HOME. MEASURE AND MONITOR OUR PROGRESS TOWARD OUR SUSTAINABILITY GOALS. LEAD, ADVOCATE OR IMPLEMENT INITIATIVES THAT IMPROVE THE HEALTH AND WELL-BEING OF THE COMMUNITIES WE SERVE. HEALTHPARTNERS HAS MANY GREEN TEAMS ACROSS OUR ORGANIZATION THAT WORK HARD ON LEADING OUR SUSTAINABILITY INITIATIVES. GREEN TEAMS ARE BASED AT OUR HEALTHPARTNERS HEADQUARTERS IN BLOOMINGTON, HUDSON HOSPITAL & CLINIC, LAKEVIEW HOSPITAL, METHODIST HOSPITAL, REGIONS HOSPITAL, WESTFIELDS HOSPITAL & CLINIC, AMERY HOSPITAL& CLINIC, THE MAIN CAMPUS CLINIC COMPLEX IN ST. LOUIS PARK AND SEVERAL OF OUR CLINICS. IN 2017, HEALTHPARTNERS SPONSORED AN ENTERPRISE-WIDE EARTH DAY EVENT WHERE WE HELD PUBLIC ELECTRONIC WASTE COLLECTION EVENTS AT SEVEN OF OUR SITES ACROSS THE ORGANIZATION. WE PARTNERED WITH TECHDUMP, A LOCAL NON-PROFIT THAT PROVIDES JOBS AND TRAINING FOR DISADVANTAGED INDIVIDUALS. WE COLLECTED OVER 10,500 POUNDS OF E-WASTE FROM THE PUBLIC, ENOUGH TO PROVIDE EMPLOYMENT FOR AN INDIVIDUAL AT TECHDUMP. HEALTHPARTNERS HAS ALSO BEEN A PIONEER IN REDUCING THE AMOUNT OF MEDICATION WASTE IN THE COMMUNITY BY CREATING A MEDICINE TAKE-BACK PROGRAM. THIS TAKE-BACK PROGRAM BEGAN IN 2011 TO COLLECT UNNEEDED AND UNUSED MEDICATION FROM COMMUNITY MEMBERS FOR FREE. |
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IN 2017, WE DEPLOYED 11 MEDICINE TAKE-BACK KIOSKS. THESE KIOSKS CAN ACCEPT CONTROLLED SUBSTANCES AND OTHER MEDICATIONS. HEALTHPARTNERS IS ABLE TO PROPERLY DISPOSE OF THESE MEDICATIONS SO THEY ARE NOT DISCHARGED TO THE ENVIRONMENT OR END UP BEING MISUSED. IN 2017, HEALTHPARTNERS COLLECTED OVER 3,700 POUNDS FROM THE PUBLIC THROUGH THIS PROGRAM. SINCE 2011, WE HAVE COLLECTED OVER 15,000 POUNDS OF MEDICINES. THIS WAS DONE AT A COST TO THE ORGANIZATION AND TO DATE WE HAVE SPENT ABOUT $45,000 OR $3.00 PER POUND FOR PROPER DISPOSAL OF MEDICINES. IN 2017, OUR SOLAR PANELS PRODUCED THE EQUIVALENT OF OVER 16 HOUSES' WORTH OF ELECTRICITY, AND WE HAVE SIGNED AGREEMENTS THAT WILL PRODUCE OVER 2,000 HOUSES' WORTH OF SOLAR ELECTRICITY STARTING IN 2018. HEALTHPARTNERS WON A 2017 SUSTAINABILITY AWARD FOR EXEMPLARY SUSTAINABILITY STRATEGY FOR THE THIRD YEAR IN A ROW FROM PRACTICE GREENHEALTH, THE LEADING HEALTH CARE SUSTAINABILITY ORGANIZATION IN NORTH AMERICA. IN ADDITION, HEALTHPARTNERS HAS RECEIVED HIGH HONORS NATIONALLY FROM PRACTICE GREENHEALTH, WINNING 18 AWARDS IN 2017. REGIONS HOSPITAL RECEIVED THE XCEL ENERGY 2011, 2012 AND 2013 ENERGY EFFICIENCY PARTNER AWARD, AND THE SUSTAINABLE SAINT PAUL AWARD IN 2014 AND AGAIN IN 2016. AMERY HOSPITAL & CLINIC, HUDSON HOSPITAL & CLINIC AND WESTFIELDS HOSPITAL & CLINIC HAVE ALL RECEIVED A GREEN MASTERS AWARD FROM THE WISCONSIN SUSTAINABLE BUSINESS COUNCIL. AND IN 2017, OUR HOSPITALS AND CLINICS RECEIVED OVER $42,000 IN GRANTS FROM LOCAL GOVERNMENTS TO AID IN THE REDUCTION OF SOLID WASTE. EQUITABLE CARE HEALTHPARTNERS HAS A LONGSTANDING COMMITMENT TO IMPROVING THE HEALTH OF THE DIVERSE COMMUNITIES WE SERVE. HEALTHPARTNERS CREATED A CROSS CULTURAL CARE AND SERVICE TASK FORCE IN 2001 TO LAY THE FOUNDATION FOR DELIVERING EQUITABLE CARE AND REDUCING DISPARITIES. ORGANIZATION-WIDE PROGRAMMING FOR EQUITABLE CARE AND SERVICE ENCOMPASSES THE HEALTHPARTNERS HEALTH PLANS, HPMG AND HPDG CLINICS AND REGIONS HOSPITAL. EQUITABLE CARE CHAMPIONS IN 2016, THE EQUITABLE CARE CHAMPION WAS LAUNCHED (PREVIOUSLY KNOWN AS THE EQUITABLE CARE FELLOWS PROGRAM). "A CHAMPION IS A PERSON WHO VOLUNTARILY TAKES EXTRAORDINARY INTEREST IN THE ADOPTION, IMPLEMENTATION AND SUCCESS OF A CAUSE, POLICY OR PROGRAM THROUGHOUT AN ORGANIZATION. ALSO CALLED CHANGE ADVOCATE, CHANGE AGENT OR IDEA CHAMPION." THIS IS HOW WE DEFINE OUR EQUITABLE CARE CHAMPIONS ACROSS THE HEALTHPARTNERS ORGANIZATION. CULTURE ROOTS IS A BIMONTHLY SERIES OF SHORT ARTICLES FOCUSED ON EQUITABLE CARE TOPICS. EQUITABLE CARE IS GENERALLY DEFINED AS A STATE IN WHICH EVERY PERSON CAN ACHIEVE THEIR HIGHEST POSSIBLE LEVEL OF HEALTH. THESE ARTICLES CAN HELP US IMPROVE THE CULTURE OF HEALTH CARE FOR PATIENTS AND MEMBERS WHO MAY FACE DISCRIMINATION OR MARGINALIZATION IN SOCIETY. EACH ARTICLE PRESENTS A SCENARIO, PROVIDES BACKGROUND ON ITS RELATED CONCEPTS AND SUGGESTS ACTION STEPS TOWARD REMOVING THE BARRIERS TO FAIR AND EQUITABLE CARE. WE HAVE BUILT A CULTURE OF EQUITABLE CARE IN OUR ORGANIZATION THROUGH PARTNERSHIPS WITH COMMUNITY ORGANIZATIONS. COMMUNITY PARTNERSHIP DEVELOPMENT IS A CORE STRATEGY IN OUR WORK TO PROMOTE EQUITABLE CARE. THOSE CONSIST OF LARGER, MULTI-YEAR PARTNERSHIPS, SUCH AS THE ST. PAUL PROMISE NEIGHBORHOOD, THE YWCA, IT'S TIME TO TALK SERIES, THE AFRICAN AMERICAN LEADERSHIP FORUM, OUR SCHOOL-BASED CLINICS AND THE YUMPOWER SCHOOL CHALLENGE, AS WELL AS MANY OTHER PROGRAMS AND SERVICES AS HIGHLIGHTED IN THIS SECTION. DATA COLLECTION HEALTHPARTNERS SYSTEMATICALLY COLLECTS DATA ON RACE, ETHNICITY AND LANGUAGE PREFERENCES DIRECTLY FROM PATIENTS AND MEMBERS IN A VARIETY OF WAYS, ALL OF THEM VOLUNTARY. DATA IS COLLECTED THROUGH HEALTHPARTNERS.COM, TELEPHONE CONTACTS WITH DEPARTMENTS SUCH AS MEMBER SERVICES AND CASE MANAGEMENT AND ONLINE THROUGH HEALTH ASSESSMENTS. HEALTHPARTNERS USES THE ELECTRONIC MEDICAL RECORDS IN OUR CARE DELIVERY SYSTEM TO CAPTURE THIS DATA FACE-TO-FACE WITH PATIENTS. THE DATA IS USED TO CONTINUALLY MONITOR THE QUALITY OF CARE DELIVERED AND PATIENT EXPERIENCE BY RACE AND LANGUAGE, AS WELL AS IDENTIFY STRATEGIES TO REDUCE HEALTH DISPARITIES IN TREATMENT, OUTCOMES AND SERVICE. LANGUAGE ASSISTANCE HEALTHPARTNERS OFFERED TRAINING AND LANGUAGE ASSISTANCE THROUGHOUT THE ORGANIZATION, PROVIDING INTERPRETER SERVICES IN ALL KEY LANGUAGES SPOKEN BY MEMBERS AND PATIENTS. MORE THAN 150 OTHER LANGUAGES WERE AVAILABLE THROUGH TELEPHONE AND VIDEO REMOTE INTERPRETER SERVICES. HEALTH PLAN OPEN ENROLLMENT MATERIALS WERE PRODUCED BOTH IN ENGLISH AND SPANISH, AND A SPANISH MICRO WEBSITE WAS CREATED TO BETTER SERVE OUR SPANISH-SPEAKING MEMBERS. HEALTHPARTNERS ALSO LICENSED WEBSITE CONTENT FROM THE HEALTHWISE ONLINE SPANISH HEALTH GUIDE AND OFFERED OPEN ENROLLMENT MEETINGS IN SPANISH. MINNESOTA HEALTH LITERACY PARTNERSHIP HEALTHPARTNERS IS A MEMBER OF THE MINNESOTA HEALTH LITERACY PARTNERSHIP (THE PARTNERSHIP), A COLLABORATIVE OF HOSPITALS, CLINIC SYSTEMS, HEALTH PLANS AND COMMUNITY AGENCIES THAT SHARE INFORMATION AND ENGAGE IN JOINT PLANNING ON HEALTH LITERACY ISSUES. RESEARCH SHOWS THAT NEARLY HALF OF AMERICANS HAVE TROUBLE UNDERSTANDING AND USING HEALTH INFORMATION, WHICH HAS HUGE IMPLICATIONS FOR HEALTH OUTCOMES, QUALITY, PATIENT SAFETY, AND COST-EFFECTIVENESS OF CARE. MULTILINGUAL HEALTH RESOURCES EXCHANGE (EXCHANGE) THE EXCHANGE IS A COLLABORATION AMONG MANY MINNESOTA ORGANIZATIONS (INCLUDING HOSPITALS, CLINIC SYSTEMS, HEALTH PLANS, PUBLIC HEALTH AGENCIES, AND COMMUNITY GROUPS) TO SHARE TRANSLATED HEALTH MATERIALS AND INFORMATION TO MEET THE HEALTH EDUCATION AND INFORMATION NEEDS OF PEOPLE WITH LIMITED ENGLISH PROFICIENCY (LEP). HEALTHPARTNERS WAS INSTRUMENTAL IN STARTING THE EXCHANGE IN 2001. EACH MEMBER OF THE EXCHANGE CONTRIBUTES MATERIALS TRANSLATED BY THEIR ORGANIZATION TO THE EXCHANGE WEBSITE WHERE ALL PARTNER ORGANIZATIONS CAN DOWNLOAD IT FOR USE WITH THEIR CLIENTS AND PATIENTS. THIS GREATLY INCREASES THE AMOUNT OF HEALTH EDUCATION AVAILABLE IN LANGUAGES OTHER THAN ENGLISH FOR ALL PARTICIPATING ORGANIZATIONS. HEALTHPARTNERS CONTRIBUTES $2,750 ANNUALLY TO THE EXCHANGE. MINNESOTA COUNCIL OF HEALTH PLANS DELEGATION COLLABORATIVE THE MINNESOTA COUNCIL OF HEALTH PLANS DELEGATION COLLABORATIVE PROVIDES EFFICIENCY FOR DELEGATED MEDICAL GROUPS THROUGH A SINGLE ANNUAL ON-SITE CREDENTIALING FILE REVIEW AND SHARING OF FILE DATA AND POLICIES AND PROCEDURES. HEALTHPARTNERS CONTINUES TO SUPPORT COLLABORATIVE DELEGATED CREDENTIALING OVERSIGHT. APPLYSMART SYSTEM THE APPLYSMART SYSTEM WAS PURCHASED BY APERTURE IN 2016 AND CONTINUES TO BE A WEB-BASED SECURE CREDENTIALING APPLICATION (APPLYSMART) FOR PRACTITIONERS, CLINICS, HOSPITALS AND HEALTH PLANS. ALL MINNESOTA-BASED HEALTH PLANS AND SEVERAL HOSPITALS USE THE SYSTEM. DENTAL APPLICATION COLLABORATION THE MN UNIFORM CREDENTIALING APPLICATION WAS STREAMLINED THROUGH COLLABORATION BETWEEN HEALTHPARTNERS AND DELTA DENTAL SO IT WAS MORE USER FRIENDLY FOR DENTISTS. THE RESULT IS A SHORTENED, MORE STREAMLINED APPLICATION THAT WILL BE USED BY DENTISTS JOINING HEALTHPARTNERS OR DELTA DENTAL NETWORKS. IN 2016, HEALTHPARTNERS IMPLEMENTED THE NEW COMMON CREDENTIALING APPLICATION FOR DENTISTS. HONORING CHOICES HEALTHPARTNERS CONTINUES TO SUPPORT HONORING CHOICES, A COMMUNITY INITIATIVE LED BY THE TWIN CITIES MEDICAL SOCIETY. THIS INITIATIVE PROMOTES COMMUNITY-BASED CONVERSATIONS REGARDING END-OF-LIFE CARE PLANNING OUTSIDE THE TRADITIONAL HEALTH CARE SYSTEM. THE PROGRAM USES VIDEOS, TEXT AND WEB RESOURCES TO SUPPORT COMMUNITY DISCUSSIONS. HEALTHPARTNERS IS AN ONGOING SPONSOR OF THIS INITIATIVE, ALONG WITH TWIN CITIES PUBLIC TELEVISION AND THE CITIZENS LEAGUE. HEALTHPARTNERS ALSO PROVIDED EDUCATION AND INFORMATIONAL RESOURCES ABOUT HONORING CHOICES AT HEALTH FAIR EVENTS. HEALTHPARTNERS IN PARTNERSHIP WITH ALLINA ARE WORKING WITH THE TWIN CITIES MEDICAL SOCIETY AND MINNESOTA PUBLIC RADIO'S CATHY WURZER, ALONG WITH KARE 11, TO SPONSOR COMMUNITY CONVENINGS AROUND THE STATE THAT HELP FAMILIES AND COMMUNITIES HAVE DISCUSSIONS ABOUT MEANINGFUL LIVING AND ADVANCED CARE PLANNING. PHYSICAL ACTIVITY AND WELLNESS HEALTHPARTNERS OFFERED INCENTIVES IN 2017 FOR GETTING PHYSICALLY ACTIVE AND STAYING FIT THROUGH HEALTHPARTNERS FREQUENT FITNESS AND FREQUENT FITNESS CHALLENGE PROGRAMS. THE FREQUENT FITNESS PROGRAM PROVIDES FULLY INSURED MEMBERS THE OPPORTUNITY TO EARN A REIMBURSEMENT OF UP TO $20 ON THEIR MONTHLY FITNESS CLUB DUES AT OVER 5,000 HEALTH CLUB LOCATIONS IF THEY ACHIEVE AT LEAST 12 WORKOUTS IN THE MONTH (SELF-INSURED MEMBERS HAD ACCESS TO THE FREQUENT FITNESS PROGRAM IF THEIR EMPLOYER ELECTED TO OFFER THE PROGRAM). MORE THAN ONE OUT OF THREE MEMBERS ENROLLED IN THE PROGRAM MET THE MONTHLY WORKOUT GOAL IN 2016 AND GOT REIMBURSED. THE FREQUENT FITNESS CHALLENGE OFFERS MEMBERS AN ADDITIONAL INCENTIVE BY AWARDING THEM FOR MEETING THEIR VISIT CRITERIA AND GETTING REIMBURSED FOR EIGHT OUT OF 12 MONTHS. |
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YUMPOWER & YUMPOWER SCHOOL CHALLENGE IN 2011, HEALTHPARTNERS LAUNCHED YUMPOWER, A COMMUNITY-BASED INITIATIVE TO PROMOTE INTAKE OF FRUITS AND VEGETABLES AND BETTER-FOR-YOU FOOD CHOICES. AS PART OF THIS LAUNCH, HEALTHPARTNERS CREATED WWW.YUMPOWER.COM, A WEBSITE WITH MANY BETTER-FOR-YOU EATING TOOLS, TIPS, AND COOKING VIDEOS, AS WELL AS A FREE SMART PHONE APP THAT HELPS PEOPLE FIND BETTER OPTIONS AT COMMONLY CHOSEN RESTAURANTS. HEALTHPARTNERS YUMPOWER WAS CREATED TO HELP MEMBERS OF OUR COMMUNITY EAT BETTER AND, IN TURN, HELP IMPROVE HEALTH. HEALTHPARTNERS YUMPOWER IS DESIGNED TO BE A CATALYST IN CREATING A SOCIAL MOVEMENT AROUND EATING BETTER. WE KNOW A MAJOR FACTOR IN PREVENTING MANY CHRONIC DISEASES IS IMPROVING THE FOOD THAT WE EAT. HEALTHPARTNERS IS COMMITTED TO CREATING A CULTURAL MOVEMENT TOWARD BETTER EATING IN OUR SCHOOLS THROUGH ITS YUMPOWER SCHOOL CHALLENGE. THE GOALS OF THE YUMPOWER SCHOOL CHALLENGE PROGRAM ARE TO: INCREASE FRUIT AND VEGETABLE INTAKE BY ELEMENTARY AGE STUDENTS. SUPPORT BEHAVIOR CHANGE TO EAT MORE FRUITS AND VEGETABLES, REPLACING HIGH-CALORIE, ENERGY DENSE FOODS, SUCH AS SOFT DRINKS AND CANDY. HELP TO SUPPORT CULTURAL CHANGE OF BETTER EATING IN THE SCHOOLS. SCHOOL CHALLENGE THE SCIENCE IS CLEAR THAT HABITS FORMED IN CHILDHOOD LAST A LIFETIME, EATING AT LEAST FIVE FRUITS AND VEGGIES AND BEING PHYSICALLY ACTIVE EVERY DAY IS THE BEST WAY FOR KIDS TO BE HEALTHY AND HEALTHY STUDENTS ARE BETTER LEARNERS AND ACADEMIC SUCCESS IS STRONGLY LINKED TO GOOD HEALTH IN ADULTHOOD. THE SCHOOL CHALLENGE ENCOURAGES STUDENTS FROM KINDERGARTEN THROUGH FIFTH GRADE TO TRY TO EAT FIVE FRUITS AND VEGGIES AND TO BE PHYSICALLY ACTIVE EVERY DAY. IN 2017, NEARLY 25,000 CHILDREN IN MINNESOTA AND WISCONSIN JOINED THE SCHOOL CHALLENGE IN 54 ELEMENTARY SCHOOLS. THE PROGRAM ENGAGED KIDS TO "TRY FOR 5" FRUITS AND VEGETABLES, INCLUDING SAMPLING VEGGIES RIGHT IN THE CLASSROOM. SCHOOL PARTICIPATION RATES REMAINED HIGH, EVEN AFTER MULTIPLE YEARS OF THE PROGRAM. SURVEYS SHOWED THAT 70 PERCENT FAMILIES AND MORE THAN 83 PERCENT OF SCHOOL STAFF OBSERVED THAT KIDS TRY MORE INTERESTED IN TRYING OR EATING FRUITS AND VEGGIES AS A RESULT OF THE THREE-WEEK SCHOOL CHALLENGE. SCHOOLS IN THE EAST METROPOLITAN AREA ARE GOING EVEN FURTHER TO CREATE A CULTURE OF HEALTH AT SCHOOL AND IN THE COMMUNITY. SCHOOLS FOCUS ON EVIDENCED-BASED STRATEGIES TO MAKE LASTING CHANGE. HERE ARE SOME EXAMPLES OF WHAT SCHOOLS ARE DOING: USE PHYSICAL ACTIVITY AS A REWARD REDUCE OR ELIMINATE SUGARY BEVERAGES IN SCHOOL AND AT SCHOOL EVENTS INCLUDE A PHYSICAL ACTIVITY BREAK IN CLASSROOMS EVERY DAY LIMIT SCREEN TIME TO SCHOOL WORK PROMOTE ACTIVITY-BASED CELEBRATIONS, FUNDRAISERS AND EVENTS FRUIT AND VEGGIE RX WE EXPANDED THE FRUIT AND VEGGIE PRESCRIPTION PROGRAM FROM 15 CLINICS IN 2015 TO 57 CLINICS IN 2016. THE PROGRAM IS POPULAR WITH FAMILIES AND OUR CLINICIANS, WITH THE MESSAGE TO TRY NEW FRUITS AND VEGETABLES. CUB FOODS IS OUR PARTNER IN THE PROGRAM, PROVIDING COUPONS FOR FRUITS AND VEGETABLES IN THEIR STORES. COMMUNITY BENEFIT OPERATIONS: COMMUNITY HEALTH NEEDS ASSESSMENT (CHNA) IN 2015, A COMPREHENSIVE, SIX-STEP COMMUNITY HEALTH NEEDS ASSESSMENT ("CHNA") COLLABORATION WAS CONDUCTED FOR HEALTHPARTNERS AND ITS HOSPITALS (REGIONS HOSPITAL, LAKEVIEW MEMORIAL HOSPITAL ASSOCIATION, HUDSON HOSPITAL, WESTFIELDS HOSPITAL, AMERY REGIONAL MEDICAL CENTER, AND PARK NICOLLET METHODIST HOSPITAL) BY COMMUNITY HOSPITAL CONSULTING TO DETERMINE THE GREATEST HEALTH NEEDS IN THE COMMUNITIES THEY SERVE. THESE HOSPITALS SERVE SIMILAR COMMUNITIES AND HAVE OVERLAPPING STUDY AREAS. THE SYSTEM'S STUDY AREA IS DEFINED AS DAKOTA, HENNEPIN, RAMSEY, SCOTT, AND WASHINGTON COUNTIES IN MINNESOTA AND POLK AND ST. CROIX COUNTIES IN WISCONSIN. DATA ELEMENTS REGARDING ALL SEVEN COUNTIES IN THE SYSTEM'S STUDY AREA ARE INCLUDED IN THIS REPORT FOR COMPARISON, AND ARE ALSO PROVIDED AS AN OPPORTUNITY FOR THE HOSPITALS TO WORK TOGETHER TO MEET THE NEEDS IDENTIFIED IN THE OVERLAPPING COUNTIES. DEMOGRAPHICS: CHC CONSULTING ANALYZED THE MOST CURRENT DEMOGRAPHICS OF RESIDENTS IN RAMSEY, WASHINGTON, AND DAKOTA COUNTIES INCLUDING: OVERALL POPULATION, POPULATION BY RACE AND ETHNICITY, MEDIAN AGE, MEDIAN HOUSEHOLD INCOME, POVERTY LEVELS, FOOD INSECURITY, AND EDUCATIONAL ATTAINMENT. HEALTH DATA COLLECTION: CHC CONSULTING ANALYZED THE MOST CURRENT HEALTH DATA AVAILABLE PERTAINING TO RESIDENTS IN RAMSEY, WASHINGTON, AND DAKOTA COUNTIES INCLUDING: MORTALITY RATES, CHRONIC CONDITIONS, HEALTH BEHAVIORS, MENTAL HEALTH, COMMUNICABLE DISEASES, PREVENTION AND NATALITY. COMMUNITY INPUT: AS A PART OF COUNTY-WIDE ASSESSMENTS, SURVEYS AND LISTENING SESSIONS WERE CONDUCTED TO GATHER INPUT FROM COMMUNITY RESIDENTS. IN ADDITION, REGIONS HOSPITAL CONDUCTED COMMUNITY CONVERSATIONS ON JUNE 16, 2015 AND JULY 14, 2015 TO GAIN INSIGHT SURROUNDING SIGNIFICANT HEALTH NEEDS. FINAL PRIORITIZED NEEDS MENTAL AND BEHAVIORAL HEALTH ACCESS AND AFFORDABILITY CHRONIC DISEASE AND ILLNESS PREVENTION EQUITABLE CARE IN 2017, WE STARTED OUR CHNA FOR 2018 AND THE IMPLEMENTATION PLAN FOR (2019-2021). CENTER FOR COMMUNITY HEALTH (CCH) CCH IS A COLLABORATIVE WITH HEALTH PLANS, HOSPITALS AND LOCAL PUBLIC HEALTH AGENCIES IN THE SEVEN-COUNTY METRO AREA IN MINNESOTA. CCH WAS FORMED FOR TWO PURPOSES: 1) TO ALIGN THE PROCESSES OF THE COMMUNITY HEALTH NEEDS ASSESSMENTS (CHNA) THAT ARE REQUIRED OF LOCAL PUBLIC HEALTH AGENCIES AND HOSPITALS; AND 2) TO COLLECTIVELY ACT TO IMPACT A SHARED PUBLIC HEALTH PRIORITY. CCH HAS TWO WORK GROUPS TO ACCOMPLISH THOSE OBJECTIVES. THE COLLECTIVE ACTION WORKGROUP, WHOSE NAME WAS CHANGED TO COLLECTIVE ACTION MAKING A COLLECTIVE IMPACT (CACI), WAS TASKED WITH DEVELOPING AND IMPLEMENTING ACTIVITIES THAT ADDRESS A SHARED PUBLIC HEALTH PRIORITY AREA BASED ON CHNAS. THEIR FOCUS HAS BEEN ON MENTAL HEALTH. THE ASSESSMENT ALIGNMENT WORKGROUP WAS TASKED WITH ASSESSING AND DEVELOPING A FRAMEWORK WITH COMMON LANGUAGE AND PROCESSES TO GUIDE MEMBERS IN CONDUCTING FUTURE COMMUNITY HEALTH NEEDS ASSESSMENTS AND ALLOWS FOR AGGREGATE ANALYSIS OF COMMUNITY HEALTH NEEDS ACROSS THE TWIN CITIES SEVEN-COUNTY METRO AREA. ADDITIONALLY, THE GROUP WILL DETERMINE MORE EFFECTIVE USE OF DATA BY IDENTIFYING OPPORTUNITIES FOR COLLABORATIVE DATA COLLECTION AND ANALYSIS AND ELIMINATING BARRIERS TO DATA SHARING AMONG MEMBERS. ITS MEMBERS INCLUDE REPRESENTATIVES FROM THE HOSPITALS, HEALTH PLAN, AND PUBLIC HEALTH SECTORS. THE WORKGROUPS MEETS ONCE EACH MONTH AND ITS MEMBERS INCLUDE REPRESENTATIVES FROM THE HOSPITALS, HEALTH PLAN, AND PUBLIC HEALTH SECTORS. WORKPLACE DIVERSITY HEALTHPARTNERS ACTIVELY SEEKS TO HIRE A DIVERSE STAFF AND OUR RECRUITMENT TEAM PARTICIPATED IN SEVERAL CAREER FAIRS THAT FOCUSED ON DIVERSITY. THESE EVENTS PARTNER WITH LOCAL COMMUNITY ORGANIZATIONS TO PROMOTE THEIR EVENTS AND PROVIDE AN OPPORTUNITY FOR RECRUITERS TO MEET WITH COMMUNITY MEMBERS IN AN EFFORT TO INCREASE DIVERSE HIRING. WE ARE A PREMIER SPONSOR OF THE UNIVERSITY OF ST. THOMAS COLLEGE AND TWIN CITIES BLACK MBA 'THE FORUM ON WORKPLACE INCLUSION,' WHICH OFFERS WORKSHOPS ON CULTURAL COMPETENCE AND WORKPLACE DIVERSITY. MORE ABOUT WORKPLACE DIVERSITY CAN BE FOUND ON THE 2017 GROUP HEALTH PLAN, INC. 990. ORGANIZATION AWARDS AND ACHIEVEMENTS IN 2017, HEALTHPARTNERS RECEIVED A NUMBER OF AWARDS THAT RECOGNIZE OUR COMMITMENT TO PROVIDING HIGH-QUALITY CARE, COVERAGE AND SERVICE FOR OUR MEMBERS AND PATIENTS. THE RANGE OF AWARDS IS ASTOUNDING, FROM THOSE THAT RECOGNIZED TOP-NOTCH CUSTOMER SERVICE TO THOSE THAT HONOR INNOVATION, HEALTH OUTCOMES AND PATIENT SAFETY. THROUGH SUCH RECOGNITION, WE KNOW THAT WE ARE LEADING THE WAY AND MAKING PROGRESS TOWARD OUR MISSION - TO IMPROVE HEALTH AND WELL-BEING IN PARTNERSHIP WITH OUR MEMBERS, PATIENTS AND COMMUNITY. SEVERAL AWARDS AND HONORS FROM THE LAST YEAR ARE OUTLINED BELOW: TOP HEALTH SYSTEM HEALTHPARTNERS WAS NAMED A WATSON HEALTH TOP 15 HEALTH SYSTEM (FORMERLY TRUVEN HEALTH ANALYTICS). HIGH-QUALITY CLINICAL CARE HEALTHPARTNERS, PARK NICOLLET AND STILLWATER MEDICAL GROUP WERE RATED AMONG THE HIGHEST QUALITY CLINICS CARE BY MN COMMUNITY MEASUREMENT. RECOGNIZED MEDICARE MODEL PARK NICOLLET IS NAMED ONE OF BECKER HOSPITAL REVIEW'S 110 ACCOUNTABLE CARE ORGANIZATIONS GENERATION ACO. THE NEXT GENERATION ACO MODEL WAS LAUNCHED BY THE CENTERS FOR MEDICARE AND MEDICAID SERVICES (CMS) INNOVATION CENTER IN 2016. PATIENTS WITH DIABETES, VASCULAR DISEASE OR CLINICAL DEPRESSION ARE GETTING SOME OF THE BEST POSSIBLE CARE AT DOZENS OF HEALTHPARTNERS AND PARK NICOLLET CLINICS. THESE CLINICS ONCE AGAIN EARNED HIGH MARKS FROM THE 2017 MINNESOTA BRIDGES TO EXCELLENCE (MNBTE) PROGRAM. |
| FORM 990, PART III, LINE 4A |
TOP-RATED HEALTH PLANS HEALTHPARTNERS IS THE TOP-RATED PRIVATE (COMMERCIAL) PLAN IN MINNESOTA AND IS ONE OF THE HIGHEST-RATED PLANS IN THE NATION, WITH A RATING OF 4.5 OUT OF 5 ACCORDING THE NATIONAL COMMITTEE FOR QUALITY ASSURANCE PRIVATE HEALTH INSURANCE PLAN RATINGS 2017 -2018. NCQA GAVE OUR FREEDOM MEDICARE PLAN A 5 OUT OF 5 RATING. AWARD-WINNING TECHNOLOGY. FOR MORE THAN A DECADE, HEALTHPARTNERS HAS BEEN NAMED A MOST WIRED HEALTH SYSTEM BY HOSPITALS & HEALTH NETWORK FOR USING TECHNOLOGY TO IMPROVE PATIENT CARE, SERVICE, QUALITY AND COMMUNICATION THROUGH THE ELECTRONIC HEALTH RECORD AND OTHER TOOLS SUCH AS TELEHEALTH AND SMARTPHONES. PHARMACY OUR PROGRAM TO HELP CURE HEPATITIS C RECEIVED THE PHARMACY BENEFIT MANAGEMENT INSTITUTE'S EXCELLENCE AWARD. OUR MEDICATION THERAPY MANAGEMENT PROGRAM EARNED THE AMERICAN PHARMACISTS ASSOCIATION PINNACLE AWARD. BEST HOSPITALS REGIONS HOSPITAL IS AMONG HEALTHGRADES AMERICA'S 50 BEST HOSPITALS (2016-2018). METHODIST HOSPITAL IS AMONG HEALTHGRADES AMERICA'S 100 BEST HOSPITALS (2017-2018). CANCER CARE FRAUENSHUH CANCER CENTER RECEIVED THE EUREKA INNOVATION AWARD FROM THE MINNEAPOLIS/ST. PAUL BUSINESS JOURNAL FOR REDUCING PAIN AND AVOIDING OPIOIDS. ORTHOPEDICS METHODIST AND REGIONS HOSPITALS WERE NAMED OWN THE BONE STAR PERFORMERS FOR PREVENTING FRACTURES. SAFETY REGIONS AND METHODIST HOSPITALS EARNED THE MINNESOTA HOSPITAL ASSOCIATION'S CHAIN AWARD FOR EXCELLENCE FOR INFECTION PREVENTION. SUSTAINABILITY WESTFIELDS HOSPITAL & CLINIC AND AMERY HOSPITAL & CLINIC HAVE BEEN RECOGNIZED WITH A GREEN MASTERS AWARD FROM THE WISCONSIN SUSTAINABLE BUSINESS COUNCIL. BECKER'S HOSPITAL REVIEW HAS NAMED REGIONS HOSPITAL, METHODIST HOSPITAL, LAKEVIEW HOSPITAL AND HUDSON HOSPITAL & CLINIC AMONG ITS 60 GREENEST HOSPITALS IN AMERICA. ALL SIX HOSPITALS IN THE HEALTHPARTNERS SYSTEM HAVE RECEIVED THIS YEAR'S GREENING THE OR AWARD FROM PRACTICE GREENHEALTH. AMERY HOSPITAL & CLINIC, HUDSON HOSPITAL & CLINIC, LAKEVIEW HOSPITAL, METHODIST HOSPITAL, REGIONS HOSPITAL AND WESTFIELDS HOSPITAL & CLINIC WERE HONORED FOR THEIR WORK TO REDUCE THE ENVIRONMENTAL FOOTPRINT OF THEIR OPERATING ROOMS. LEADERSHIP MARY BRAINERD, PRESIDENT AND CHIEF EXECUTIVE OFFICER OF HEALTHPARTNERS, WAS NAMED ONE OF THE "TOP 25 WOMEN IN HEALTHCARE" BY MODERN HEALTHCARE. THIS HONOR IS PRESENTED TO FEMALE EXECUTIVES FROM AROUND THE UNITED STATES WHO ARE DEVELOPING POLICY, LEADING CHANGE AND GUIDING THE DELIVERY OF HEALTH CARE. HEALTH DATA MANAGEMENT MOST POWERFUL WOMEN IN HEALTHCARE IT (MARY BRAINERD) CITY OF ST. PAUL SUSTAINABLE ST. PAUL AWARDS (REGIONS HOSPITAL) MINNESOTA SAFETY COUNCIL GOVERNOR'S WORKPLACE SAFETY AWARD (PARK NICOLLET) MINNEAPOLIS ST. PAUL MAGAZINE TOP DOCTORS MINNESOTA MONTHLY BEST DOCTORS HOSPITAL AND HEALTH NETWORK MAGAZINE'S MOST WIRED (HEALTHPARTNERS) MODERN HEALTHCARE 100 MOST INFLUENTIAL PEOPLE IN HEALTHCARE (MARY BRAINERD) MINNESOTA PHYSICIAN TOP 100 LEADERS IN HEALTH CARE (MARY BRAINERD, DR. BRIAN RANK, DR. STEVE CONNELLY, MEGAN REMARK) MINNESOTA BUSINESS MAGAZINE LEADERS IN HEALTH CARE AWARDS (DR. DREW ZINKEL) CENTERS FOR MEDICARE AND MEDICAID SERVICES CMS 5 STAR RATING (MEDICARE PLANS) ASSOCIATION OF COMMUNITY CANCER CENTERS INNOVATOR AWARD (FRAUENSHUH CANCER CENTER) BECKER'S HOSPITAL REVIEW 130 WOMEN HOSPITAL AND HEALTH SYSTEM LEADERS TO KNOW (MARY BRAINERD) |
| FORM 990, PART VI, SECTION A, LINE 6 |
EACH HPI DIRECTOR IS ALSO A CONTRACT HOLDER OF HPI HEALTH PLAN OR A HEALTH PLAN OFFERED OR ADMINISTERED BY A RELATED ORGANIZATIONS. EACH MEMBER HAS ONE VOTE. BYLAWS, SECTION 1.1. |
| FORM 990, PART VI, SECTION A, LINE 7A |
THE MEMBERS OF HPI ELECT THE MAJORITY OF THE HPI BOARD OF DIRECTORS WHO SERVE AS MEMBER-ELEXTED DIRECTORS AND WHO ALSO MUST BE CONTRACT HOLDERS AS EXPLAINED IN LINE 6A. OVER 75% OF MEMBER BOARD OF DIRECTORS ARE MEMBER-ELECTED DIRECTORS. |
| FORM 990, PART VI, SECTION B, LINE 11B |
HPI'S 990 RETURN HAS A COMPREHENSIVE REVIEW PROCESS THAT IS FOLLOWED BEFORE IT IS PRESENTED TO THE GOVERNING BODY OF HPI. THE REVIEW PROCESS INCLUDES A LAYERED REVIEW BY THE INTERNAL TAX DEPARTMENT OF GHI, THE MANAGEMENT TEAM, THE LEGAL DEPARTMENT AND HPI'S OUTSIDE INDEPENDENT ACCOUNTANTS. EACH ONE OF THOSE AREAS HAS AN OPPORTUNITY TO REVIEW, ASK QUESTIONS AND MAKE COMMENTS BACK TO THE TAX DEPARTMENT OF GHI BEFORE THE FORM 990 IS PRESENTED TO THE GOVERNING BODY OF HPI. HPI MAKES AVAILABLE, TO THE AUDIT AND COMPLIANCE COMMITTEE OF THE BOARD OF DIRECTORS AND TO THE FULL BOARD OF DIRECTORS, A COPY OF THE 990 FOR REVIEW AND COMMENT PRIOR TO THE FILING OF THE 990 RETURN. THIS COPY IS PROVIDED IN THE HEALTHPARTNERS BOARDEFFECT PORTAL FOR ALL BOARD MEMBERS TO REVIEW PRIOR TO THE FILING OF THE 990, AND IS AN AGENDA ITEM AT A COMMITTEE MEETING. THIS PROCESS IS NOTED AND DOCUMENTED IN THE WRITTEN COMMITTEE MINUTES OF THE MEETING. THESE MINUTES ARE PRESENTED TO THE FULL BOARD OF DIRECTORS. |
| FORM 990, PART VI, SECTION B, LINE 12C |
THE HPI BOARD MONITORS POTENTIAL CONFLICTS OF INTEREST ON THE PART OF ITS BOARD MEMBERS, PRINCIPAL OFFICERS, MEMBERS OF COMMITTEES WITH BOARD DELEGATED POWERS, AND KEY EMPLOYEES ("COVERED PERSONS") BY MAINTAINING A CONFLICT OF INTEREST POLICY. UNDER THE POLICY, COVERED PERSONS ANNUALLY ARE PROVIDED WITH A COPY OF THE POLICY AND REQUESTED TO COMPLETE A QUESTIONNAIRE IDENTIFYING ANY POTENTIAL CONFLICTS OF INTERESTS. THE LEGAL DEPARTMENT OF HEALTHPARTNERS REVIEWS THE QUESTIONNAIRE RESPONSES AND DEVELOPS A REPORT DETAILING ANY POTENTIALLY MATERIAL CONFLICTS FOR THE PRESIDENT AND CHAIR OF THE BOARD. A VERBAL SUMMARY IS ALSO GIVEN TO THE FULL BOARD OR APPROPRIATE COMMITTEE, AND REINFORCES THE POLICY'S MANDATE THAT EACH PERSON IS OBLIGATED TO DISCLOSE ANY NEW POTENTIAL CONFLICTS AS THEY MAY ARISE THROUGHOUT THE YEAR. BOARD AGENDAS AND EXECUTIVE DECISIONS ARE MONITORED IN RELATION TO THIS POLICY. |
| FORM 990, PART VI, SECTION B, LINE 15 |
HPI HAS NO EMPLOYEES. ALL OFFICERS, DIRECTORS AND KEY EMPLOYEES ARE PAID BY GROUP HEALTH PLAN, INC. ("GHI"). GHI HAS AN ANNUAL PROCESS TO REVIEW THE MARKET COMPARABILITY OF THE TOTAL COMPENSATION OF ITS CEO AND ITS OTHER OFFICERS. EVERY THREE YEARS, UNDER THE DIRECTION OF THE BOARD OF DIRECTORS' COMPENSATION AND LEADERSHIP DEVELOPMENT COMMITTEE (COMPENSATION COMMITTEE), A TOTAL COMPENSATION MARKET REVIEW IS COMPLETED BY AN EXTERNAL COMPENSATION CONSULTANT. THE REVIEW INCLUDES ALL COMPONENTS OF COMPENSATION; BASE SALARY, ANNUAL INCENTIVES, BENEFITS AND PERQUISITES. THE MARKET SURVEY RESULTS ARE PRESENTED TO, REVIEWED BY AND APPROVED BY THE INDEPENDENT COMPENSATION COMMITTEE. BASED ON THIS MARKET DATA, THE COMPENSATION COMMITTEE DETERMINES MINIMUM AND MAXIMUM TOTAL COMPENSATION RANGES FOR EACH OFFICER. IN INTERIM YEARS, GHI'S HUMAN RESOURCES STAFF, UNDER THE DIRECTION OF THE COMPENSATION COMMITTEE, UPDATES CHANGES IN THE SALARY STRUCTURE BASED ON THE SAME INDEPENDENT STUDIES PERFORMED BY THE COMPENSATION CONSULTANT FOR THE COMPENSATION COMMITTEE. FOR THE CHIEF EXECUTIVE OFFICER AND CERTAIN OTHER POSITIONS FULL INDEPENDENT REVIEWS ARE PERFORMED TO SET SALARY RANGES BASED ON THE COMPETITIVE MARKET DATA SPECIFIC TO THOSE POSITIONS. THE COMPENSATION COMMITTEE REVIEWS AND APPROVES EACH YEAR'S COMPENSATION RESULTS. IN ALL CASES, COMMITTEE MEMBERS COMPLETE AN ANNUAL CONFLICT OF INTEREST SURVEY TO ASSURE THE COMPENSATION COMMITTEE MEMBERS' INDEPENDENCE AND THIS IS UPDATED AT ANY MEETING AT WHICH DECISIONS ARE BEING MADE. STAFF (OTHER THAN THE SECRETARY TO THE BOARD) IS NOT IN THE ROOM DURING DELIBERATIONS OR VOTE INCLUDING EXECUTIVE SESSIONS, AND CONTEMPORANEOUS MINUTES ARE KEPT. THE BOARD OF DIRECTORS HAS DELEGATED TO THE EXECUTIVE COMMITTEE THE ACCOUNTABILITY TO CONDUCT AN ANNUAL PERFORMANCE EVALUATION AND TO DETERMINE THE COMPENSATION OF THE CEO BASED ON THE PERFORMANCE REVIEW AND THE MARKET COMPARABILITY DATA, APPROVED BY THE COMPENSATION COMMITTEE. THE BOARD HAS DELEGATED TO THE CEO (WITH AUTHORITY TO FURTHER DELEGATE) THE ACCOUNTABILITY TO CONDUCT ANNUAL PERFORMANCE REVIEWS AND DETERMINE THE COMPENSATION OF ALL OTHER OFFICERS WITHIN THE COMPENSATION RANGES DETERMINED BY THE COMPENSATION COMMITTEE. ANY EXCEPTIONS TO COMPENSATION IN EXCESS OF THE APPROVED RANGES ARE APPROVED BY THE COMPENSATION COMMITTEE. TOTAL COMPENSATION IS APPROPRIATELY DOCUMENTED ON THE FORM 990 AND W2 STATEMENTS. |
| FORM 990, PART VI, SECTION C, LINE 19 |
HPI'S FINANCIAL STATEMENTS AND 990 RETURNS ARE MADE AVAILABLE TO ANY PERSON WHO REQUESTS THE INFORMATION FROM HPI. HPI'S ARTICLES OF INCORPORATION ARE AVAILABLE TO ANY PERSON WHO REQUESTS THE INFORMATION THROUGH THE MINNESOTA SECRETARY OF STATE'S OFFICE. HPI'S CONFLICT OF INTEREST POLICY CAN BE VIEWED THROUGH THE HEALTHPARTNERS.COM WEBSITE. |
| FORM 990, PART VII, SECT. A, COL. B, AVERAGE HOURS - RELATED ORGANIZATION |
ALL OFFICERS OF HPI ARE EMPLOYED AND COMPENSATED BY GHI AND PNHS. REPORTED AVERAGE HOURS WORKED ARE BASED ON TOTAL COMPENSATION FOR ALL RELATED ORGANIZATIONS. |
| FORM 990, PART XI, LINE 9: |
EQUITY TRANSFER TO AFFILIATED ORGANIZATIONS -10,717,017. EARNINGS IN AFFILIATED ORGANIZATION -1,711,136. FASB 124 FAIR MARKET VALUATION ADJUSTMENT -1,312,100. ST FRANCIS FUND BALANCE TRANSFER 9,001,000. |
Attach to Form 990 or 990-EZ.